Flights Coordinator - Luxury Travel Company
- Employer
- TMS Talent
- Location
- London (Greater)
- Salary
- £24k - 25k per year + Bonus, Benefits, Pension etc
- Closing date
- 10 Apr 2019
View more
- Sector
- Tour Operator
- Hours
- Full Time
- Contract Type
- Permanent
- Job function
- Fares & Ticketing
Job Details
Flights Coordinator - Luxury Travel Company
£30,000 + Benefits
Central London
A wonderful opportunity has arisen for a Flights Coordinator to join my client who is a leading international luxury travel company.
The Flights Coordinator will be responsible for all pre-departure and post travel arrangements.
Duties include booking all flight request and itineraries and producing tickets incorporating group, nett, IT and BT fares through the comprehension of airline contracts.
Flights Coordinator Duties and Responsibilities
Accurate pricing for air, hotel and transfer items & charge additional fees when required
Maintain airline contract fares and rules to ensure best air schedules and fares are utilised
Confirm and issue airline tickets according to airline policies and procedures and deliver correct copies to documentation for distribution to the
guests
Courteously communicate with external customers to advise of applicable air itinerary changes resulting from an airline initiated flight change.
Provide courteous, profession & prompt response to e-mail, fax, and phone requests for pre- and post holiday information from internal and external customers
Monitor daily Air & Hotel reports (New/Cancel/Change Reports) to identify new and/or changes to bookings and take appropriate action in all
systems
Develop an expert familiarity with all details of hotel, land and transfer programs and be able to thoroughly answer questions from Reservations
Properly document problems experienced by guests during flight to ensure satisfactory resolution of customer service issues and future flight arrangements and bookings are adjusted as necessary
Flights Coordinator Experience Required
GDS Experience preferably Amadeus or any other GDS or good flights knowledge
Strong relationship building skills with the ability to communicate at all levels
Excellent organisation skills with the ability to prioritise and deliver to tight deadlines
Good written and verbal communication skills
Computer literate – Word, Excel, and in house systems
Flights Coordinator Salary and Benefits
£30,000
Monday to Friday
23 days holidays
Concessions
Pension
To apply for the Flights Co-ordinator role please email your CV or call Tony on 0207 812 3820 for further details.
Company
ABOUT TMS TALENT
TMS Talent (Formally New Frontiers) is a global leader specialising in travel and hospitality recruitment. For over 25 years they have been a trusted partner to employers across these niche sectors, matching exceptional job seekers with their dream roles.
The TMS Talent team prides themselves on delivering unrivalled service and all come from backgrounds in the travel and hospitality sectors. They understand the unique needs of job seekers and clients in these markets and recruit candidates for temporary, permanent and contract roles at all levels, from trainees’ right through to CEO’s and Managing Directors.
Delivering a high-touch and personalised recruitment service, TMS Talent ‘s clients include some of the world’s most prestigious travel & hospitality companies. They offer a huge range of travel jobs and careers across sectors such as tour operators, travel agencies, inbound, airlines, business travel management companies, cruise lines, tourism, online travel technology companies, and conference, hospitality & events.
To find out more about TMS Talent and to view their extensive range of vacancies visit – www.tmstalent.co.uk
T: +44 (0) 845 202 2222
E: enquiries.uk@tmstalent.co.uk
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