Head Of Global Travel

Our Client, is one of Europe’s fastest growing companies and widely recognised Travel Organisation.

A Travel Management company with a wealth of experience, synergistic support and company values that offers a service that is uncompromised. A company with personalisation and benefits to meet the specific client’s needs. The ideal candidate would be adaptable, efficient, sales driven, managerial, strategic and a above all a team player.

ROLES AND RESPONSIBILITIES

Team Management

• Management of the travel team (London & New York), ensuring they are abiding by processes and providing a streamline and quality service
• Management of Travel Managers to drive client retention, profitability and growth of divison
• Training team members on processes and best practices
• Conducting regular performance reviews and reporting back to Senior Management with feedback
• Recruitment and training processes for new team members to ensure that company vision and ethos is fulfilled

Strategy & Business Management

• Working with Senior Management on budgets, forecasts, and financial reporting
• Working with the teams to ensure current contracts and clients are all being explored for further business growth
• Managing with senior management for any issues, complaints or problem solving on behalf of your team
• Working with senior management to sign off on all fees and contracts for new business
• Time management of your own role to ensure results and growth globally for new business
• Business plan input showcasing current client opportunities, new opportunities, potential risks, process development to assist with division strategy to execute company growth plan

Skills and attributes

• Ideally a minimum of 5 years travel industry experience, preferably within a business or event travel
• environment
• Proven knowledge of a GDS is a must (Ideally Galileo)
• Proven knowledge and experience on travel programmes
• Impeccable attention to detail

• Strong communication skills both written and verbal
• Ability to work independently with confidence, or as part of a team
• Ability to competently take meetings and pitch to clients
• Strong managerial skills and experience in leading and developing a team
• Highly organised, ability to prioritise and multi task especially when under pressure
• Sales experience
• High care of duty to both clients and team members and a willingness to go the extra mile for both
• Fluency in English is essential and proficiency in other languages is highly desirable

You will be required to provide/partake in

• Detailed weekly reports
• Attend weekly forecast meetings
• Bi-weekly meetings with Senior Management
• Travel when required to New York