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CLIENT EXPERIENCE EXECUTIVE

Employer
Progressive Travel Recruitment
Location
London, England
Salary
£28000 - £30000 per annum + 10% BONUS
Closing date
9 Apr 2019

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Sector
Tour Operator
Hours
Full Time
Contract Type
Permanent
Job function
Customer Service

Job Details

CLIENT EXPERIENCE EXECUTIVE
TAILOR-MADE LUXURY TRAVEL
LONDON
£28,000 - £30,000 PLUS 10% BONUS

THE JOB
In this exciting role, you'll be channelling your passion for all things travel, liaising with prestigious HNW and UHNW clients to gain their post trip feedback. Being a highly presentable, eloquent and articulate individual, you'll be confident speaking to clients both on the phone and face to face, utilising your impeccable customer service skills to collate their experiences. Working within the marketing team, you'll use this information to improve products and services, as well as to tailor future trips, identify new leads and build clients' bucket lists; providing an attentive, first class service every time.


ABOUT THE COMPANY
Our client is an award-winning luxury travel company, who create unique, tailor-made travel experiences. With a passionate, dynamic and service orientated global team, they have earned themselves an enviable reputation in the industry.


WHAT EXPERIENCE DO I NEED?
*Prior experience gained within a luxury travel/travel concierge company in a Sales,
Customer Service, Operations or Marketing role
*Educated to degree level
*Outstanding English communication skills and able to speak with eloquence
*Impeccable personal presentation and confident nature
*Meticulous attention to detail, highly organised and solutions orientated


WHAT'S IN IT FOR ME?
*A competitive salary plus bonus and benefits
*Cool and funky office environment, full of hard-working dynamic people
*Annual 1-week FAM trip and superb travel opportunities
*Flexible working hours (between 7am and 7pm over a 37.5-hour week)
*Friday afternoon bar and end of month drinks

Fiona Morrison-Arnthal is recruiting this Client Experience Executive role in London - Click to apply.





*By applying for this vacancy, you consent to the safe storage and handling of any personal data you've provided us with. We will never share your data with a third-party without your consent. You can request the removal of your data at any time. Please visit our website for more information on our privacy policy.

Applicants must have the legal right to live and work in the country where the vacancy exists. We regret we are only able to contact shortlisted candidates.

Progressive Travel Recruitment (a trading name of Progressive Personnel Ltd., est. 2005) is a leading international travel and hospitality recruitment company with offices in the UK, USA, Canada, United Arab Emirates, South Africa and The Maldives.

Company

Progressive Travel Recruitment is the leading travel recruitment agency worldwide. We pride ourselves on our ability to quickly and accurately match people with jobs. Because everyone at Progressive has worked in the travel and hospitality industries, we know the requirements and challenges of these sectors and our clients trust us to get it right first time. Our broad international experience allows us to fine-tune appointments at all levels from entry to managerial, all over the world, ensuring happy outcomes for both clients and candidates.

 

Contact us:

 

Worlds End Studios, 132-134 Lots Road, Chelsea, London, SW10 0RJ

 

Jactin House, 24 Hood Street, Manchester, M4 5AD. Telephone 0161 425 2168

 

Dower House, Port of Menteith, Scotland, FK8 3JZ. Telephone 01877 385 640

 

Office 508, 5th Floor, The Fairmont Dubai, Sheikh Zayed Road, Dubai, UAE. Telephone +971 4311 6659

 

19 Parliament Street, Cape Town, 8000, South Africa. Telephone +27 82 350 4367

 

G. Gaskara, 6th Floor, Lily Magu, Malé, 20128, Maldives. Telephone +96 777 6034                                                          

 

 

 

 

Company info
Website
Telephone
0203 490 4746
Location
Worlds End Studios
132-134 Lots Road
Chelsea
London
London
SW10 0RJ
GB

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