Tour Leader Support - Customer Service - Cantonese
- Employer
- TMS Talent
- Location
- Hammersmith
- Salary
- £19k - 21k per year + benefits
- Closing date
- 12 Apr 2019
View more
- Sector
- Tour Operator
- Hours
- Part Time
- Contract Type
- Permanent
- Job function
- Customer Service
Job Details
Our Client is a leading Travel Tour Operator and Wholesaler based in West London. We are currently looking for a Tour Leader Support position with Cantonese and Mandarin language skills for a new role within the company.
Within this role, you will be responsible for the forward planning of all group arrivals from Asia and familiaring yourself with the itinerary before arrival. You will check all vouchers have been issued and liaise with the tour leader on arrival and then offer support and consultation whilst the tour leader is in Europe.
This role will also involve assisting with the Quotations department, helping with amendments for the groups from the Sales department and working with the Services team for reconfirmation of services. This could involve booking and contracting Restaurants across Europe in co-operation with relevant team.
To be sucessful in this role you must possess excellent customer service skills as well as fluent Cantonese and Mandarin language skills. Relevant work experience within the Travel & Tourism sector is highly desirable but not essential for this role.
Due to the nature of the requirement, candidates must have working rights in the UK with the ability to work full time hours.
Company
ABOUT TMS TALENT
TMS Talent (Formally New Frontiers) is a global leader specialising in travel and hospitality recruitment. For over 25 years they have been a trusted partner to employers across these niche sectors, matching exceptional job seekers with their dream roles.
The TMS Talent team prides themselves on delivering unrivalled service and all come from backgrounds in the travel and hospitality sectors. They understand the unique needs of job seekers and clients in these markets and recruit candidates for temporary, permanent and contract roles at all levels, from trainees’ right through to CEO’s and Managing Directors.
Delivering a high-touch and personalised recruitment service, TMS Talent ‘s clients include some of the world’s most prestigious travel & hospitality companies. They offer a huge range of travel jobs and careers across sectors such as tour operators, travel agencies, inbound, airlines, business travel management companies, cruise lines, tourism, online travel technology companies, and conference, hospitality & events.
To find out more about TMS Talent and to view their extensive range of vacancies visit – www.tmstalent.co.uk
T: +44 (0) 845 202 2222
E: enquiries.uk@tmstalent.co.uk
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