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German speaking Customer Operations Consultant

Employer
Succeed Recruitment Solutions
Location
Greater Manchester
Salary
£20,000 - £24,000 plus excellent benefits
Closing date
21 Apr 2019

View more

Hours
Full Time
Contract Type
Permanent
Job function
Customer Service

Job Details

Are you looking for an exciting career opportunity using your customer service and fluent German and English skills?! If so, we're currently recruiting for a German speaking Customer Operations Consultant to join the growing team of a luxury brand based in Greater Manchester.

The successful candidate will be responsible for maximising business potential by maintaining an effective and efficient operation of the logistics and customer service department. This includes the processing of orders, preparation of documents for export activities and responding to customer queries. Fluency in German and English is essential for the role, along with previous customer service or sales support experience and a professional and highly organised approach. In return, our client is offering a competitive salary of up to £24k plus excellent benefits. Please contact us today for a confidential chat about the role or apply online.

Role of German speaking Customer Operations Consultant:

  • Check, validate and enter customer orders into SAP
  • Provide confirmation of order back to the sales team and customer and liaise with them on any issues
  • Monitor and review stock allocation within SAP using various planning tools
  • Liaise with sales team and customers to address any delivery issues
  • Co-ordinate the movement of product from warehouse to customer
  • Respond to Internal business queries and provide information as required
  • Provide the necessary documentation for export activities
  • Work closely with the third-party warehouse to ensure orders are delivered expeditiously
  • Visit customers when required

Skills required for the role:

  • Fluent in German & English
  • Ability to work independently with a motivated and committed approach
  • Ability to build good relationships with both the sales team and customers
  • Knowledge of SAP an advantage
  • Communicates respectfully, timely and effectively (both verbal and written)
  • Intermediate computer knowledge (Excel, Word and email)
  • Flexible and open to occasional UK and European travel

If you’re interested in learning more about this German speaking Customer Operations Consultant role, please contact Succeed Recruitment Solutions or press the apply online button now!

Not for you? Then please visit our website to view the other exciting roles we have available; www.succeed-recruitment.com.

Succeed Recruitment Solutions – for the best Travel jobs, Multilingual jobs, Airline jobs and Contact Centre jobs.

Company

Succeed Recruitment Solutions is a specialist recruitment consultancy dealing with roles across the travel sector, including Airline, Business Travel, Cruise, Conference & Events, Contact Centre, Hotel/Hospitality, Homeworking, Leisure Travel, Multilingual, Retail Travel, Tour Operations & Travel Technology.

We partner with some of UK’s leading organisations, recruiting from entry level right up to senior management positions. Whether you’re a candidate looking for an exciting career opportunity or a client looking to fill an urgent vacancy, we’re with you every step of the way.

We’re renowned for the highly personal service we offer and have a singular aim for clients and candidates – success!

If you want to speak to people who will take time to understand exactly what you’re looking for and are prepared to go just that little bit further to help you achieve success - you’re in the right place! At Succeed, we place huge emphasis on finding roles which will not only match your skill set but will offer you the working environment and career potential you deserve. 

We enjoy excellent relationships with our clients and want to spend time getting to know you so that we’re able to confidently recommend you to them and them to you. By taking the time to do this, we can be sure the fit will be a good one. We also understand how important feedback is to our candidates and will always provide this following an interview or assessment day – we know only too well that there’s nothing worse than being left in the dark after all your hard work and preparation! 

To find out more about how we can help, or to view our current vacancies, please visit our website; www.succeed-recruitment.com or call us on 0161 408 0357 / 0358 for a confidential chat. We look forward to hearing from you!

Company info
Website
Telephone
0161 408 0357 / 0358
Location
Peter House, Oxford St
Manchester
Greater Manchester
M1 5AN
GB

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