Sports Tour Consultant

The Sports Tour Consultant will report directly to the Operations Manager and subsequently to the Managing Director who oversees the Company.

Responsibilities 

• To help develop tour itineraries around the world.

• To help run administration for tours to all destinations. 

• To help distribute marketing material to target audience (and keep appropriate records) 

• To take bookings for consumer products. 

Specific Responsibilities 

• Managing all aspects of organising tours – to include helping compile quotes, preparing and despatching letters of confirmation, invoices and receipts, securing ATOL certificates, preparing rooming lists, organising payments to suppliers. 

• Ongoing liaison with all relevant parties involved in delivering tours including airlines, ground transportation companies, hotels, ground tour operators, tour ambassadors, tourist authorities and negotiating rates with suppliers where appropriate. 

• Attendance at trade shows and events to promote company tours and services.

• Attendance at client meetings where necessary. 

• Constructing and organising detailed tour itineraries for our Sports Tour products. 

• Compiling testimonials and carrying out customer surveys.

• Managing pre-tour Health & Safety considerations. 

• To develop new or enhance existing tour products for Sports tours 

• Basic website administration.

• Support for marketing of products

• Supporting role in social interaction with clients through social media

• Maintaining records of payment schedules. 

• Additionally, the individual will be involved in company strategy issues and the selection of new Cricket products and services. 

Candidate Knowledge and Skills Required: 

• It is essential to the success of this role that the individual is organised, highly energetic and capable of managing a very busy and diverse set of responsibilities.

• The role requires an individual with a range of skills in administration, planning, marketing and communication. 

• The chosen individual will need strong communication skills, able to liaise appropriately with a broad range of people, including suppliers, clients and officials, face to face, by telephone and in writing.

• Previous experience working in tailor made/bespoke travel is essential. (Putting packages/tours together)

• An interest in our core sports would be of significant benefit (Rugby, Cricket, Hockey and Netball)