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AA Appointments
11 March 2012
08 April 2012
AA Appointments Limited
Contract Type
£16000 per annum + fantastic benefits!!!

Further information

Are you a fluent Portuguese and English speaker? Do you have outstanding customer service skills?
Would you like to work for an award winning airline?! Working within a team of Portuguese speakers, you will be taking incoming calls from Portuguese and English customers, making reservations and providing excellent customer service. Applicants must have excellent customer service skills and be fluent in Portuguese and must also be fluent in English. The role involves shift work, so candidates must be flexible with working hours.

In return, my client is offering a competitive salary package circa £16,000 per annum, including language allowance, shift allowance, meal allowance. In addition to this, they can offer a fantastic benefits package including concessionary airline travel, generous holiday allowance and quarterly and annual performance bonus. They also have excellent train and transport links.

This is a fantastic opportunity for those with specified experience, looking for a new and exciting challenge! Please note - the assessment day for this role is Thursday 15th March so applicants will need to be available on this date.

Role of Airline Reservations Consultant involves:

* Taking incoming calls
* Booking worldwide flight tickets
* Arranging ticket reissues and making amendments
* Working as part of a friendly team
* Providing outstanding customer service at all times

Skills required for the role:

* Previous experience in a similar role, preferably from an airline background
* Proficiency in any CRS
* Ability to communicate clearly and effectively
* Customer service focused
* Fluency in Portuguese and English

If you are interested in this role please call the Manchester office of AA Appointments on 0161 838 9590 email: or apply online.

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AA Appointments