Ticketing Consultant

Market Rate
14 Apr 2012
12 May 2012
Katie Putland
Full Time
Contract Type
Are you an experienced ticketing consultant? Have you worked with multiple scheduled airline contracts? This well known, established tour operator is looking for a Scheduled Flight Ticketing Consultant to join their team in Kent. The role is initially a maternity cover position, however there is a possibility of it becoming a permanent position. The ideal candidate will have a minimum of 2 years experience of manual ticketing including issuing nett, published and cat 35 fares.

Main Duties:
* To ensure all scheduled airline tickets are issued accurately and according to their ticket deadlines
* To quality check bookings and correct/report on any errors and proactively find solutions for any issues found
* To increase profits by checking for lower classes and different fare types and reporting on any additional revenue generated
* To audit end of day ticketing reports
* To liaise with scheduled airlines to solve issues as appropriate
* To keep up to date with general airline policies and ensure any changes to ticketing procedures are adhered to
* To action the weekly itinerary report to print all required itineraries and pass to the Despatch department to send out
* To process all required scheduled ticket refunds
* To investigate and dispute any ADMs as appropriate

Experience Required:
* Minimum of 2 years experience of manual ticketing including reissues and issuing nett, published and cat 35 fares.
* A strong knowledge of a CRS (preferably Amadeus)
* Experience of working with multiple scheduled airline contracts
* Excellent understanding of airline routings and current airline policies
* Experience in issuing fares across a wide variety of continents and a minimum of 15 airlines
* Experience in investigating and disputing ADM's via the BSP link is preferable

The Package:
The successful candidate can expect a competitive salary and an excellent team and working environment.

To apply for this role please call Kate on 0207 347 5060 or email kate@traveltraderecruitment.co.uk or alternatively click 'Apply Now'

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