Reservations Agents - FIT Travellers

£18k - 20k per year
08 May 2012
08 Jun 2012
Tony Yerasimou
Full Time
Contract Type

Reservations Agents– FIT Travellers
Central London
£18,000 + Benefits
My client, one of Europe’s leading providers of wholesale group and FIT Travel programmes is seeking Reservations Agents to deal with FIT travellers and worldwide agents
They work with markets worldwide, handling hundreds of thousands of travellers every year.
Reservations Agents duties and Responsibilities:
*     Dealing with incoming emails and phone calls from Agents world-wide
*     Dealing with hotels for amendments and cancellations and other queries
*     Dealing with on-the-spot problems
*     Dealing with Transfers related queries
*     Checking incoming faxes and e-mails from hotels     
*     General office administration

Reservations Agents Skill and Attributes

*     A person with some previous work experience in the travel industry
*     Friendly and efficient telephone manner
*     Good keyboard skills and experience of using computers
*     A sound knowledge of European geography and currencies
*     Ability to work under pressure and willingness to meet deadlines
*     Ability to work as part of a team
*     Ability to communicate with people of different nationalities and to develop close working relationships with suppliers to achieve optimum results
*     Smart dress code is required as supplier often come into the office

Reservations Remunerations and Benefits:
*     Salary is reviewed annually and paid monthly by BACS
*     Modern air-conditioned offices in a central location near to Mansion House underground station
*     On site fitness centre and swimming pool
*     Working as part of a team
*     Competitive salary
*     Discretionary bonus
*     Flexi-time working hours (based on 7 hours and 30 minutes per day) from Monday to Friday with a core time of 11:00 – 15:00 hrs and 1 hour for lunch, Saturday from 09:00-12:00 hrs on a rota basis
*     Paid holidays of 22 days from the first complete calendar year worked then increasing by 1 day a year to a maximum of 26 days
*     Defined Contribution Pension Scheme

To be considered for this role, please contact Tony on 0207 923 6428 for an immediate interview or email your CV for consideration to

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