Supplier Controller - Spanish Speaking

North London, London, England
Up to £18000 per annum
02 Jan 2018
22 Jan 2018
Linda Moyes
Job function
Customer Service
Full Time
Contract Type
Suppliers Controller (Spanish Speaking)

The Job:
I am seeking a bilingual Spanish-English speaker, starting immediately to join a multicultural tourism company; you will be acting as the main intermediary and contacting to our suppliers abroad to offer to our clients first customer service, as well as liaising with internal departments: both over the phone and online. This is a great opportunity to develop your skills in a dynamic environment.
The ideal candidate for this position is someone with admin experience or customer service, preferably in Travel or with an interest in this sector.

Experience Required:
*Bilingual speaker Spanish-English
*Interested in Travel and Tourism industry
*Great attention to detail and flexible
*Good communication skills (oral and written)
*Comfortable working in a bilingual office environment
*Any prior work experience in customer service
*IT literate
*Availability to start in January
Key Responsibilities:
*Receiving and auctioning client enquiries via email and also through several online chat channels
*Processing bookings, cancellations, amendments or any exchanges when appropriate
*Answering enquiries coming in from other internal departments in a daily basis
*Logging all customer queries onto the in-house systems in a daily basis
*Daily liaison with suppliers abroad to ensure excellent customer service is delivered at all times
*Gradually building up excellent product knowledge and be able to pass it on effectively to clients
The Package:
*18K Salary annually
*New Year's bonus
*A birthday day off after one year working in the company
*20 days holidays per year
*Monday to Friday 9am to 5pm
To apply for the Suppliers Controller position
Click 'Apply' to submit your CV.

Contact Information:
This role is being managed by: Linda on 0203 887 9444
Please Note:
Due to the volume of applicants received, only suitable candidates will be contacted.

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