Tailor Made Travel Consultant

Leeds, West Yorkshire, England
Market Rate
03 Jan 2018
02 Feb 2018
Gemma Thelwell
Job function
Full Time
Contract Type
Love travel? Love sales and the earning potential it provides? Love providing outstanding client service? Are you passionate? Want to work in a rewarding and fun environment in Leeds city centre, for a fast growing organisation with the opportunity to develop your career within the travel sector - this could be the perfect role for you!

Job Description:
- Listening to our clients, providing expert advice and suggestions to help them book their holiday
- Making the most of every 'sales enquiry' received, balancing your time appropriately to maximise revenue and profit
- Achieving high levels of client service at all stages of the process to ensure repeat business
- Keeping in touch with product developments in our destinations, ensuring up to date commercial knowledge and understanding of hotels/ flights/ infrastructures
- Ensuring that all forms of contact - such as phone, email, chat, social media - are handled quickly and with a friendly 'can-do' attitude, whilst achieving and exceeding sales performance targets
- Using the experience of our clients and their feedback to help the business improve
- Working hard to ensure you are constantly improving and enhancing the overall client experience
- Ensuring you understand our holidays, sharing your own stories and using your initiative to ooze expertise and encourage customers to book
- Using destination knowledge and sale skills to individually design tailor-made itineraries for our clients.
- Sales leads are presented through a number of channels - Live chat, via company website and over the telephone.

Experience Required:
-The ideal candidates will have previous sales experience and a passion for travel and be highly self-motivated.
-Ability to deliver excellent client service is paramount.
- Knowledge/experience of 1 or more country (Far East, Indian Ocean, Caribbean, USA, Central and South America, Middle East, Canada, Africa and Australasia)
- A proven successful track record in sales and an ability to thrive in a busy sales environment and achieve or exceed performance targets
- A confident communicator with an ability to persuade and influence
- A customer focused approach and drive to exceed client expectations at all times
- A positive attitude and an ability to work well in a team
- A flexible approach to working in a dynamic environment
- Experience with a Global Distribution System - GDS - such as Amadeus or Galileo

The Package:
- A competitive salary - a generous base salary combined with the uncapped commission structure creates fantastic earning opportunities (potential earning rising to £60K plus)
- Flexible working arrangements including the potential for home working (this is dependent on performance after probationary periods)
- Potential educational trips abroad
- Discounted holiday rates
- Childcare vouchers and cycle to work schemes
- Contributory Pension Scheme

If you are keen to be considered, please follow the instructions to apply, attaching your CV. For further questions contact Gemma on 0161 9236120. gemma@traveltraderecruitment.co.uk

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