Travel Sales Team Leader

Manchester, Greater Manchester, England
Plus company benefits & Bonus
05 Jun 2018
03 Jul 2018
Lisa Harding
Job function
Full Time
Contract Type
An excellent opportunity has arisen for a Travel Sales Team leader to join this growing specialist travel company based in Manchester. Are you sales focused? Experienced in leading/managing a sales team? If you are looking to make that next step in your travel career, working for a leading company within the travel industry, then read on, this could be just the opportunity for you!

My client is looking for a dynamic, result driven Sales Team Leader to oversee, manage, lead and motivate their sales team ensuring daily performance targets are achieved. The successful candidate will be experienced in working within the travel industry, you will be a sales focused manager who is looking for a new and exciting challenge.

Travel Sales Team Leader Duties:
*Feedback to the Product department on calls received and obstacles which you have had to overcome
*Keeping up to date with products and competitors
*Constantly evaluate success of Sales team through call listening and feedback on progress
*Monitoring individual's & team's performance and motivating them to reach targets
*Monitor staff attendance, absence and address any concerns as arise
*Ensure staff can work at a competent level on all systems and understand cruising terminology
*Ensure highest level of customer service provided to deliver exceptional customer journey
*Be able to demonstrate open, sell and close in line with company expectations and sales structure training and ensure staff can do the same
*Proven track record in delivering results with the ability to deliver robust solutions
*Ability to motivate, inspire and develop others, leading by example.
*Experience within travel industry
*Coach and develop your sales Team to maximise performance and ensure high levels of customer service in line with SLA's and KPI's
*Work in close partnership with the training team to ensure that team members have the skills required to carry out role effectively
*Build and promote a positive work culture, which promotes the delivery of excellent customer service.

You will be Sales-focussed with previous experience of leading/managing teams, this can be from a previous travel call centre or Retail Travel. Cruise experience is desirable.

Must be able to work 7 day shift pattern between 9am and 9pm. In exchange for your hard work, you will be offered an excellent basic salary plus commission, depending on experience, along with excellent benefits.

Please call Lisa 0161 923 6120 or email your CV to

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