Reservations / Operations Executive

Dublin, Leinster (IE)
Up to €28k + bonus & benefits
20 Jun 2018
20 Jul 2018
Job function
Full Time
Contract Type

Reservations / Operations Executive – Dublin – Up to €28k plus bonus & benefits


Reservations / Operations Executive is required by a leading global travel company, who operates in over 200 markets worldwide, to work at their friendly regional office in Dublin. As Reservations / Operations Executive you will play a key role in the creation, reservation and operation of group travel for clients to Ireland.


As Reservations / Operations Executive you will be:

  • Understand your client base and provide the right products and prices within client deadlines
  • Become familiar with each market place: who are the competitors, expectations, how they work, etc
  • Deliver on the key performance indicators of the Reservations Team which include, quote turnaround times, conversion levels on enquiries, % return on offer
  • Organise and accompany clients, potential clients on FAM Trips, inspection trips if necessary
  • Maximise profit margins on all tours and sell additional services whenever possible
  • To negotiate with suppliers to obtain the best possible rates, liaising with the product team when necessary
  • Achieve customer excellence by taking all necessary steps to ensure the successful operations of the tour

The Reservations / Operations Executive will have a background in the travel or hotel industry and be looking to develop their career with a market leader.  As Reservations / Operations Executive you will have excellent communication and people skills with a passion for customer service, whilst also having strong attention to detail, being highly accurate and being able to work under pressure and to deadlines.  This Reservations / Operations Executive role is an excellent opportunity to join an award-winning travel team!

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