Business travel consultant

London, England
£30000.00 - £35000.00 per annum
16 Jul 2018
13 Aug 2018
Duncan Tingle
Job function
Full Time
Contract Type

Business Travel support agents - Required for this niche business travel company who have had a huge amount of investment and who have just opened an office in central London. They are looking for 1 support agent to help clients with any questions in regard to the app when they are booking their corporate travel. Travel industry experience is a must, ideally in business travel with Sabre knowledge. They will pay between 30k/35k + benefits.

Business travel support agents duties
-Assist clients and support team members on any form of correspondence between customer and company to provide app and travel related support. Examples may include help in finding core problems with the app, airline assistance in finding efficient routes to secure the lowest available fares, changes to existing reservations and exchanging tickets, understanding travel products and general travel services in response to identified, specific client needs by effective use and knowledge of the airline industry, GDS and third party technology
-Acts on customer requests including complex and lengthy specifications
-Provides clients with accurate travel and tech related help for information to assist with any client initiated changes and unexpected situations
-Ensures optimum customer service capabilities through the effective use of chat, email, phone systems and positive telephone service techniques
-Escalates issues to Manager as needed to solve both travel and tech related problems

Business travel support agents skills required
-Travel industry experience is a must, Ideally in corporate
-Mist be able to work 10am to 6.30pm or 10.30am to 7pm, Monday to Friday
-GDS trained, ideally Sabre
-Tech Savvy
-Very customer service orientated
-Willing to learn
-Career orientated

If you are interested in the above role please call Duncan on 0207 397 1287 quoting DT50474 or send your cv to

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C&M Travel Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit

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