Mandarin Speaker - Groups Reservations & Hotel Negotiator

London, England
up to £27,000 per annum + bonus + benefits
12 Aug 2018
26 Aug 2018
RPTR - 01424
Job function
Full Time
Contract Type

Groups Reservations & Hotel Negotiator – Mandarin Speaker. Our client is an inbound tour operator specializing with incoming groups from Asia. The main aim of the Groups Reservations & Hotel Negotiator role is to make hotel bookings for group travel and to negotiate the best possible group hotel rates in UK & Europe and conditions; ensure that the product offered is within the quality and standards required.

​This is a challenging and exciting role, so the ability to work under pressure, working to a tight schedule and handling multiple tasks is a must. The candidate must be able to build and maintain strong relationships with hotels, internal departments and colleagues. You will ideally have excellent attention to detail, communication and possess a "can do" attitude.

Duties and Responsibilities:

  • Negotiate group rates and conditions and confirm groups with hotels in your area of responsibility (UK and Europe)
  • Ensure that hotels offered are of the standard and quality required
  • Build, develop, strengthen and maintain strong business relationship with suppliers in order to achieve optimum results
  • locations/hotels are unavailable
  • Communicate clearly and precisely at all levels of responsibility to make sure that information is received and properly understood
  • Take initiative and action without being directed and to overcome obstacles by proactively providing appropriate solutions
  • Search for new suppliers
  • Manage and resolve possible complaints by liaising with suppliers and Operations/Sales
  • Maintain an environment which supports the spirit of teamwork and where team members are committed, loyal and take pride in working for the company

Now Let’s Talk About You:

  • Over 2 years’ experience within a similar role
  • Familiar with 3, 4, 5-star hotels in UK or Western European countries (such as, Germany, French, Italy, Switzerland) 
  • Fluency in Mandarin and English, spoken and written; excellent communication skills
  • Excellent organizational skills, planning and good time management
  • Excellent negotiation skills
  • Ability to work individually and as part of a team
  • Proactive thinker capable to cope well with stressful situations
  • Approachable manner with both colleagues, clients and suppliers
  • Flexible and adaptable to changing priorities
  • Applicant must be self-motivated, positive, confident and results driven
  • Ability to prioritise and function well under heavy workload with multiple priorities

Our small but successful client offers a pleasant working environment along with an excellent remuneration package, where the basic salary is £20,000 - £27,000 per annum, based on experience, there is also the possibility of bonus, along with other benefits.
Sounds Like You?
If so, we’d love to hear from you!

​​Important, Please Note: It is unlawful to employ a person in a UK-based role who does not have permission to live and work in the UK. You should make yourself aware of how immigration laws apply to your situation prior to applying.

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