General Manager

City of London, London, England
£50000 - £60000 per annum + bonuses + benefits
21 Sep 2018
19 Oct 2018
Ben Lidbury
Job function
Full Time
Contract Type

General Manager - Tour Operator - London

An Award Winning UK tour operator are looking for a knowledgeable, passionate and enthusiastic General Manager to lead their dynamic team in London.

This is an exciting and challenging role which demands a natural and inspirational leader with a drive to improve operational success at all levels.

Role & Responsibilities:

  • Contribute to the managing and development of current established departments including Sales, Operations, Customer Service, Ticketing, Product & recruitment
  • Managing different departments overall production and performance: A balance should be found between efficiency and happiness
  • Inspire Call Centre Manager to drive sales and focus on improving customer experience and service levels
  • KPI Management: Evaluate, complete, communicate and oversee
  • keeping up to date with industry/competitor developments

Experience Needed:

  • A leading, dynamic travel professional with Director/ General Manager experience gained within a direct sell Tour Operator
  • An in-depth knowledge of mainstream 4* and luxury 5* holidays/products and competitors including all popular worldwide destinations
  • Ability to encourage, motivate and identify training needs
  • A strong fundamental understanding of business KPIs, the ability to demonstrate strategic capability and must be commercially astute

Don't keep a good thing to yourself
We grow our business through referrals, so please don't keep us to yourself. If you think we're doing a good job and know of someone who would benefit from our services, please pass on their name and number to me and I promise we will follow it up. Many thanks.

C&M Executive Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit

Similar jobs

More searches like this

Similar jobs