Canadian Travel Specialist

Glasgow, Scotland
£16500 - £30000 per annum
15 Oct 2018
12 Nov 2018
Christine Wilkins
Job function
Full Time
Contract Type
Are you a travel professional looking for a new & exciting travel position, progressing in your travel career?
USA & Canada Specialist required for this specialist Tour Operator, located in central Glasgow.

We are looking for experienced, full time reservations travel consultants with a passion for selling holidays and a passion for delivering the highest standard of customer service. The successful candidate will need a flair for selling & a passion for the travel Industry. They must be willing to work hard & thrive in a target driven environment.

Key responsibilities in this role:
- Sell tailor-made holidays including flights, hotels & ancillary products via telephone & email.
- Exceed sales targets.
- Maintain high standard of Customer Service.
- Deal with customer service and any pre-departure issues.
- Deliver on performance objectives.
- Achieve outbound up-sell call target for ancillary sales.
- Service existing bookings as required including, but not limited to, carrying out amendments, providing information on relevant charges, confirm bookings and adding additional content.
- Become fully knowledgeable about the products, destinations and services offered.
- Take responsibility to resolve problems ensuring that issues are followed through and escalated if necessary.

The successful candidate will be travel sales orientated and motivated with relevant sales experience within the travel industry.
It is an advantage to have a good geographical and product knowledge of USA & Canada, as well as experience in tailor making travel itineraries to perfectly match the customer needs.
You will have the ability to prioritise workload, demonstrating good organisational skills, be able to work well under pressure, at busier times and able to work well, independently in this fast-paced environment, working within this lovely, friendly & close-knit team.
Some working knowledge of GDS is preferred but not essential.

There is a competitive salary, with excellent commission & bonus, as well as an excellent benefits package. Full training will be provided.
Salary is £16.5K Plus excellent commission and OTE. This is a fantastic role for a company who is City Centre based and offered excellent benefits

If you're interested in applying for this exciting position, please send your CV to or call Christine on 0141 248 5222

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