Flemish & French speaking Customer Support Associate

Location
Amsterdam
Salary
€22,800 plus excellent benefits inc. relocation bonus
Posted
06 Nov 2018
Closes
06 Dec 2018
Job function
Customer Service
Hours
Full Time
Contract Type
Permanent

We have a fantastic opportunity to join the Flemish/French customer service team of a market leading household name based in Amsterdam. If you prioritise first class service and possess great communication skills, then we want to hear from you!

Working within a dynamic, international environment, successful candidates will be responsible for dealing with incoming enquires via phone, email, chat and social media and will offer support information on products, promotions and applications. Fluency in Flemish and French is essential for the role but there is no previous experience required as there will be approximately 4-5 weeks of fully paid training provided.

On offer is a competitive salary of €22,800 plus 25 days holiday, Mon - Fri working week (no weekends!) pension plan, relocation bonus if applicable and excellent opportunities for career development. If this role is of interest to you, please contact us today for a confidential chat, or apply online.

Role of Flemish & French speaking Customer Support Associate:

  • Answer on enquiries via phone, email, chat and social media from end-users, customers and internal staff.
  • Assist customers with price, delivery and invoice information.
  • Processing orders, complaints, returns and credits.
  • Support with information on products, promotions and applications.
  • Answer and follow up on customer enquiries.
  • Handle and resolve carrier escalations.
  • Achieving call quality and customer satisfaction

Skills required for the role:

  • Fluent Speaker in Flemish and French
  • Preferred applicants with customer service experience
  • Multitasking capabilities
  • Good English knowledge
  • Experience of MS Office
  • Problem solving attitude and customer orientation
  • Well-organised and accurate

If you’re interested in learning more about these Flemish & French speaking Customer Support Associate roles, please contact Succeed Recruitment Solutions or press the apply online button now!

Not for you? Then please visit our website to view the other exciting roles we have available; www.succeed-recruitment.com.

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