Head of Servicing - Luxury Lifestyle Management

London, England
£55000.00 - £65000.00 per annum
13 Nov 2018
11 Dec 2018
Tim Robinson
Job function
Full Time
Contract Type

Head of Servicing - Luxury Lifestyle Management - London. An excellent opportunity to work for a well-established, bespoke and high-end lifestyle management / concierge company with international offices based from London.

Head of Servicing Responsibilities

You will be responsible for leading and developing a small delivery team based here in the UK as well as supporting the business with future plans to open offices in new destinations. You will be responsible for developing processes, best practice and people in line with what is expected from an international lifestyle business. You will also have an active role across supplier relations which include the most opulent hotels, restaurants and fashion brands to name a few. You will be involved with capacity planning for future growth, monitoring financial performance of the team against goals/objectives and constantly looking for ways to enhance and improve the service delivery.

Head of Servicing Skills Required

  • A proven track record of leadership within the lifestyle management, luxury servicing or VIP travel sectors
  • Strong people management/leadership experience
  • Excellent knowledge of luxury brands either as a provider or client
  • Financial and commercial acumen
  • Experience of delivering new openings across different geographical markets highly desirable
  • Fluency in English with second language an advantage
  • Degree Educated

Head of Servicing Package

A basic salary of around £60,000 (depending on experience), pension 3%, 25 days holiday (plus bank holidays), working Monday-Friday 9am-6pm.

Don't keep a good thing to yourself
We grow our business through referrals, so please don't keep us to yourself. If you think we're doing a good job and know of someone who would benefit from our services, please pass on their name and number to me and I promise we will follow it up. Many thanks.

C&M Executive Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit http://www.candmexecutive.co.uk/

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