Groups Executive

Location
Cheshire, England
Salary
£17000 - £18000 per annum + Plus compnay bonus and benefits
Posted
18 Dec 2018
Closes
15 Jan 2019
Ref
19020
Contact
Lisa Harding
Job function
Customer Service
Hours
Full Time
Contract Type
Permanent
North America Groups Travel Executive working for a large and growing travel company based in Cheshire. This is an exceptional opportunity for tenacious & proactive individual to join the forward thinking Groups Department of an ambitious and progressive travel management company.

NORTH AMERICA Group TRAVEL EXECUTIVE JOB DESCRIPTION:
Working as a Group Travel Executive you will provide an operational service for group bookings on flights and other airline partners booked through travel organisations either via the telephone, email or internet and manage the bookings effectively.

Duties:
Servicing and supporting the booking from confirmation stage to finalisation
- Dealing with queries regarding amendments, splits, cancellations, upgrades, ticketing and other operational matters
- Build and maintain effective relationships with customers and account management
- Answering Groups telephone line to company standards
- Problem solving and crisis handling
- Liaising with Finance Department regarding payments
- Work in a positive and determined manner to achieve personal development plan

EXPERIENE REQUIRED:
To work in this Travel Operational role you will need travel industry experience and knowledge of a CRS system whether is Amadeus, Galileo, Sabre or Worldspan. You will need to be self- motivated, able to work on your own initiative and have a positive, proactive attitude.

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