After Sales Travel Consultant

Recruiter
New Frontiers
Location
Essex
Salary
£20k per year + Benefits
Posted
18 Dec 2018
Closes
15 Jan 2019
Ref
TY23384
Contact
Tony Yerasimou
Job function
Customer Service
Hours
Full Time
Contract Type
Permanent

After Sales Travel Consultant

£20,000 + Benefits

Essex/East London

My client is a leding tour oeprtaor specialisng in holidays to the USA.

They are now recruiting for an After Sales Travel Consultant, a position which offers excellent prospects in a rapidly growing tour operator.

The role involves handling bookings made both pre and post departure.

A background withiin travel within custome rservices or sales is essentail for this role.

As an After Sales Travel Consultant you will undertake an array of tasks & responsibilities:

  • Supporting the Sales team and external clients in all elements of the post-booking process from sale of holiday to return from holiday.
  • Ensuring that all elements of confirmed bookings are accurate and any discrepancies effectively dealt with.
  • Confirming arrangements with suppliers and requesting invoices.
  • Working with the Finance team and the client to ensure timely client and supplier payments.
  • Gathering relevant information from clients to ensure that all aspects of the trip run smoothly – flight information, preferences, insurance etc.
  • Using the Amadeus flight system to issue flight tickets and amend flight bookings.
  • Managing the documentation related to bookings – confirmations, final documents, first night fax, welcome home packs etc.

After Sales Travel Consultant remuneration package:

  • £20,000 per annum
  • 22 days holiday
  • Pension
  • Travel concessions

After Sales Travel Consultant skill attributes:

  • Experience in a similar role within the travel industry.
  • Travel and product knowledge of the USA is desirable but not essential.
  • Proven ability to deliver high quality results in a timely fashion.
  • Strong communication skills.

For a fully confidential discussion on this After Sales Travel Consultant, please forward your CV to tony@newfrontiers.co.uk or contact me on 0207 812 3820 for additional information on the role and company.

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