Ticketing Agent

Location
Sevenoaks, Kent, England
Salary
£25000 - £28000 per annum
Posted
19 Dec 2018
Closes
16 Jan 2019
Ref
21373JOE
Contact
Joe Bartholomew
Job function
Fares & Ticketing
Hours
Full Time
Contract Type
Permanent
Do you have experience in Flight Ticketing? Do you have a good knowledge Amadeus booking system? Do you live in the Kent/Southeast area and want to get away from the long commute to London?

A Specialist Travel company in Kent are looking for a Ticketing Agent to work for their successful, diverse, fast growing travel company.

Key Responsibilities:

*Manage and issue all airline reservation tickets consisting of both IT and Published fares.
*Manage all refunds and re-validations for tickets purchased as necessary
*Arrange & issue EMD's for excessive baggage, seat reservations and similar situations
*Processing automated ticket refunds (e.g. cancellations) through BSP or GDS.
*Assist in resolving all ticketing, waitlists, seat selection, special requirements, cancellations and upgrade quotes where necessary
*Manage / Oversee Auto-ticketing tool
*Monitor queues and work alongside schedule changes.
Investigating and responding to ADM's - Ensuring the follow up of any ADM's is carried out as required.
*Support accounts in dealing with invoicing queries and discrepancies & liaise with airlines where necessary.


Skills & Experience:

*Proficiency in a GDS - Amadeus
*Must have a minimum 12 months experience in Airlines Fares & Ticketing.
*Understanding the main aspects of IATA ticketing rules
*Excellent Communication Skills
*Professional telephone manner


THE PACKAGE:

The salary package on offer for this position of Ticketing Agent includes a basic salary of £25,000. Along with excellent company benefits and a possible annual bonus.

INTERESTED?

To apply for the position of Ticketing Agent - Click 'apply' to submit your CV
This role is being managed by Joe@traveltraderecruitment.co.uk / Tel: 0203 887 9444
Please note that only candidates who meet the shortlisted requirements will be contacted

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