Contracts Loader (Travel Industry)

Manchester, Greater Manchester, England
£18000 - £19000 per annum + Additional Company Benefits
24 Dec 2018
21 Jan 2019
Gemma Thelwell
Job function
Full Time
Contract Type
Experienced Contract Loader required for a leading, award-winning Travel Company. This is an exciting time to join this travel agency and tour operator as they continue their success story with further expansion due to recent commercial success. If you have experience within a Contract/Product department of a Tour Operator, using a GDS, this is an excellent opportunity to continue your career with a growing Travel Company. Salary package is highly competitive, excellent basic (negotiable/dependent on experience), 25 days holiday plus bank holidays, health care, pension, bonus and more!

Overview to the role:
The Contract Loader role has the responsibility of loading all relevant information from the Direct Contacts into the company's Internal CMS (Loading System) to give all agents access to the best possible rates/offers on the in-house booking system. Although primarily a data entry role this role requires a high degree of concentration and thought due to the complexities of contracts and isn't just a simple number entry role.

Job Description:
*Loading all relevant information from contracts to the CMS (internal loading system).
*Loading special offers received daily.
*Loading stop sales received daily.
*Loading contract amendments.
*Loading errata information and using discretion as to whether this needs to go on customer documentation.
*Dealing with queries and communicating effectively with the Product Team, Land Only Sales Teams and on occasion our Travel Counsellors via various means, namely email, telephone and Lync messages.
*Problem solving - Dealing with system & human errors quickly and efficiently.
*Work closely with the Product and Land Only Teams.
*Pro-actively chasing information from the Product Team when required.
*Investigation of any Direct Contract loading queries.
*Supporting other departments.

Experience Required:
*Keen eye for detail.
*Ability to read and interpret contracts.
*High Standard of accuracy & attention to detail.
*Ability to work to deadlines.
*Problem solving.
*Desire to hit productivity targets.
*They should enjoy working as part of a team but be able to organise their own workload and be pro-active.
*Experience of working in travel
*Communicating effectively with customers and colleagues

The Package:
Salary is dependent on experience, (within the region of £18-19k pa plus bonus) and comes with an excellent benefits package including, 25 days holiday plus bank holidays, health care, pension, travel discounts. This is also an excellent career move to an established Travel Agency & Tour Operator, with a great reputation and ambitious & realistic growth plans.

If you are keen to be considered and find out more, please follow the instructions to apply, attaching your CV. 0161 9236120.

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