Business travel agent support consultant

Location
London, England
Salary
£32000.00 - £35000.00 per annum
Posted
08 Jan 2019
Closes
05 Feb 2019
Ref
51914
Contact
Duncan Tingle
Job function
Sales
Hours
Full Time
Contract Type
Permanent


Business travel agent support consultant - Required for this expanding TMC based in the city. They are looking for an experience business travel consultant who has strong sabre or galileo knowledge and an interest in IT. They will pay up to £35,000 + benefits for the successful candidate.

Business travel agent support consultants duties
-1st and 2nd Line support for internal users
oGeneral GDS queries
oGDS access and Password Reset
oAgent Point of sale scripts maintenance
-Escalate 3rd level of support with suppliers
-Collate details of errors and forward to suppliers
-Provide agent training.
-Assist testing new configuration/ booking applications
-Assist testing and installing new / updated releases to all agent applications - In-house or 3rd Party
-Ensure all documentation for Agent Desktop implementations are up to date and distributed where applicable.
-Assist with ad-hoc projects as necessary, and undertake any other reasonable duties/responsibilities as requested by your reporting line manager in a professional and timely manner.
Business travel agent support consultants duties
-Have at least 2 years' TMC experience
-Have expert knowledge of Galileo and/or Sabre and an interest in IT.
-Have understanding of the basic steps of the troubleshooting process
-Have solid intermediate MS Office skills and be able to use basic formulas in Excel
-Will be able to install applications and understand installation error messages
-Be passionate about travel technology

If you are interested in the above role please call Duncan on 0207 397 1287 quoting DT51914 or send your cv to duncan@candm.co.uk

Don't keep a good thing to yourself
We grow our business through referrals, so please don't keep us to yourself. If you think we're doing a good job and know of someone who would benefit from our services, please pass on their name and number to me and I promise we will follow it up. Many thanks.

C&M Travel Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit www.candm.co.uk

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