Travel Ski Consultant, Glasgow

Location
Glasgow, Scotland
Salary
Excellent Commission
Posted
09 Jan 2019
Closes
06 Feb 2019
Ref
21483
Contact
Christine Wilkins
Job function
Sales
Hours
Full Time
Contract Type
Permanent
Are you a travel ski professional looking for a new & exciting travel position, progressing in your travel career? USA & Canada Ski Specialist required for this specialist Tour Operator, located in central Glasgow.

JOB DESCRIPTION:
We are looking for experienced, full time reservations travel consultants with a passion for selling holidays and a passion for delivering the highest standard of customer service. The successful candidate will need a flair for selling & a passion for the travel Industry. They must be willing to work hard & thrive in a target driven environment.

Key responsibilities in this role:
- Sell Ski tailor-made holidays including flights, hotels & ancillary products via telephone & email.
- Exceed sales targets.
- Maintain high standard of Customer Service.
- Deal with customer service and any pre-departure issues.
- Deliver on performance objectives.
- Achieve outbound up-sell call target for ancillary sales.
- Service existing bookings as required including, but not limited to, carrying out amendments, providing information on relevant charges, confirm bookings and adding additional content.
- Become fully knowledgeable about the products, destinations and services offered.
- Take responsibility to resolve problems ensuring that issues are followed through and escalated if necessary.


EXPERIENCE REQUIRED:
The successful candidate will be trave Skil specialist, orientated and motivated with relevant sales experience within the travel industry.
It is an advantage to have a good geographical and product knowledge of USA & Canada, as well as experience in tailor making travel itineraries to perfectly match the customer needs.
You will have the ability to prioritise workload, demonstrating good organisational skills, be able to work well under pressure, at busier times and able to work well, independently in this fast-paced environment, working within this lovely, friendly & close-knit team.
Some working knowledge of GDS is preferred but not essential.

The Shift patterns are varied from 08.30-17.00, 09.00-17.30 and 12.30-21.00 on weekdays and 09.00-18.00 and 10.00-17.00 on weekends and bank holidays.


THE PACKAGE:
There is a competitive salary, with excellent commission & bonus, as well as an excellent benefits package. Full training will be provided.
Salary is £16.5K Plus excellent commission and OTE. This is a fantastic role for a company who is City Centre based and offered excellent benefits

INTERESTED?
If you're interested in applying for this exciting position, please send your CV to christine@traveltraderecruitment.co.uk or call Christine on 0141 248 5222

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