Product Executive

East Grinstead, West Sussex, England
£21000 - £22000 per annum
09 Jan 2019
06 Feb 2019
Sarah Smith
Job function
Full Time
Contract Type

Tour Operator Product Executive - West Sussex up to £22k

This well established Tour Operator is looking for a Product Executive. Reporting into Manager/Asst Product Manager, you will be supporting the commercial performance and product management of all areas in general, and with responsibility of a defined geographical area (Australsia & Far East) The successful candidate on this region will be expected to provide strong sales support in training and support product team in all aspects of programme development.

Tour Operator Product Executive - Role & Responsibilities

  • Drive and support the delivery of agreed regional targets, working with colleagues to achieve company goals
  • Work with commercial team to ensure inventory and rates are up to date across the region, loading directly as needed and responding to peaks & troughs of contracting process
  • Support the sales teams with product and commercial queries
  • Brief sales on key product offers and opportunities to drive sales on an ongoing basis
  • Support marketing teams with provision of offers and savings messages, assist with sign off and approval of marketing and web activity
  • Maintain hotel & destination descriptions on all company websites within region - including hotel information, special offers and key messages
  • Support the Pricing team in maintaining web pricing
  • Maintain and react to competitor analysis on all featured product
  • Collate and distribute monthly component stats for given area
  • Check and test output of rate loading for all properties on a regular basis ensuring errors are minimised, maximising systems to ensure accuracy of booking process
  • Assist in resolution of any reservations, accounts or customer services issues
  • Support Product Manager in supplier discussions as required
  • Support trading needs of all other geographical areas on an adhoc basis
  • Previous product or commercial experience in a tour operator role essential

Tour Operator Product Executive - Essential Skills

  • Strong team ethic, providing assistance when colleagues absent
  • Good communication skills
  • Numerate with good working knowledge of Microsoft Excel
  • Excellent understanding and application of English language both oral and written
  • Good product knowledge of stated destinations essential
  • Excellent attention to detail
  • Strong interpersonal skills and an outgoing, approachable personality
  • Ability to work in a busy and pressured environment
  • Hardworking and able to learn quickly new procedures and business disciplines
  • Flexible approach to team work as well as self-starter able to work on own
  • Willingness to work flexible hours with evening and weekend/bank holiday shifts

Don't keep a good thing to yourself
We grow our business through referrals, so please don't keep us to yourself. If you think we're doing a good job and know of someone who would benefit from our services, please pass on their name and number to me and I promise we will follow it up. Many thanks.

C&M Travel Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit

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