Flights Reservations Consultants - Fluent Italian or Spanish or Portuguese

Recruiter
New Frontiers
Location
London (Greater)
Salary
£20k per year + Excellent benefits
Posted
14 Jan 2019
Closes
11 Feb 2019
Ref
TY23396
Contact
Tony Yerasimou
Job function
Customer Service
Hours
Full Time
Contract Type
Permanent

Flight Reservations Consultants – Fluent Italian or Spanish or Portuguese

Central/West London

£20,000 + Benefits

My client is a leading international airline and they are now searching for Flight Reservations Consultants to join their expanding team.

The Flight Reservations Consultants must be fluent in English and well as Italian or Spanish or Portuguese.

The Flights Reservations Consultant is responsible for booking flights for clients over the phone as well as handling any customer queries or complaints

Candidates are ideally required to have previous reservations or customer service experience gained within the travel or hospitality industries.

Flights Reservations Consultants Key responsibilities:

➢ To book flights for clients over the phone

➢ To be passionate on every call about the brand

➢ To maintain a positive mindset to overcome challenges and barriers

➢ To handle customer queries and resolve at first contact

➢ To handle customer complaints and resolve at first point of contact whenever possible

Flights Reservations Consultants Experience Required:

➢ Strong customer service or reservations background ideally gained within the travel or hospitality industries

➢ Experience in communicating with staff from different cultures and/or countries.

➢ Fluent in English and Italian or Spanish or Portuguese essential

➢ Excellent communication skills (verbal and written)

➢ Competent numeracy skills

➢ Highly motivated

Flights Reservations Consultants Salary and Benefits:

➢ £20,000

➢ 23 days holidays

➢ Modern offices

➢ Discounts of flights and holidays

➢ Good progression

To apply for the Flights Reservations Consultant role, please email me your CV tony@newfrontiers.co.uk or contact Tony on 0207 812 3820 for additional information.

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