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Groups Reservation Executive

Employer
DCV Specialist Recruitment
Location
London (Greater)
Salary
Up to £21,000
Closing date
1 Mar 2019

View more

Sector
Tour Operator
Hours
Full Time
Contract Type
Permanent
Job function
Sales

Job Details

A Tour Operator has a fantastic opportunity for a Groups Reservation Executive. 

 This is an exciting position to join a small team that is fast becoming a leading player in its current markets. They are looking for a proactive self-motivated individual who can provide excellent service to our clients and work closely with the Purchasing Team to ensure the continued growth of the department. 

You must have previous experience in Group Reservation and possess a sound knowledge of European destinations. You will be responsible for group hotel bookings and ensuring that client's expectations and service requirements & internal deadlines are met at all times. 

The successful candidate will need to have a flexible approach to work, be customer orientated and meet tight deadlines. Responsibilities will also include participating in weekend working and bank holiday Rota during the peak period. Knowledge and experience of working with the Tourplan system would be a distinct advantage.

 

Responsibilities include:- 

• Ensuring a smooth confirmation of booking from go-ahead stage to the deadline, ensuring that a high standard of service is provided at all times. 

• Handling each group from booking stage to confirmation to Sales/Operation team, 

• Booking hotels within the required budgets. 

• Ensuring confirmations of services are received within an acceptable time frame. 

• Negotiating with suppliers to maintain profitability levels and increase where possible. 

• Ensuring all correspondence is filed electronically 

• Check go-aheads & raise any unclear points with Line Manager, 

• To maintain bookings in different status by monitoring, taking actions to priority of bookings. 

• Manage and maintain budgets quoted to clients given by sales department. 

• Monitor and update service status on Tourplan system. 

• Research & plan for difficult bookings in advance of the Operation 

• Liaise with different suppliers/Hoteliers and develop excellent working relationships with them. Coordinate with contracting & accounting teams (internally). Ensure a positive and professional image of the department and company is portrayed to Suppliers, staff and colleagues at all times. 

• Help other area of company when required. 

 

Key skills & experience required: 

• Previous experience within a Hotel or tour Operator in Reservation team environment is essential, ideally in a B2B environment. Must possess a good knowledge of key European travel destinations. 

• Knowledge & previous working experience with the Tourplan system a distinct advantage 

• Excellent organizational & communication skills with the ability to build good relationships with suppliers (both verbal & written. 

• Self-motivated, enthusiastic, attention to detail, ability to work under pressure and without supervision. Must have an eye for detail to ensure all bookings are booked correctly and that the financial aspects of the tour are managed efficiently. 

• Friendly and professional manner, flexible approach. 

• Language skills (Italian, Spanish, French, German) an advantage. 

• Group Hotel Reservations experience an advantage.

Company

DCV is a specialist recruitment agency providing Permanent, Contract & Interim staffing solutions throughout the UK and Worldwide.

Our many areas of expertise within Travel include:

Specialist Tailor-made Consultants

Business Travel Consultants

Sales Consultants

Administration & Operations Consultant

Ticketing Consultants

Product Managers

Commercial Managers

Marketing Managers

Account Managers

Business Development Managers

Finance Controllers

To name just a few of the travel backgrounds within the Travel Industry we deal with

Our Senior Consultants and Resource’s specialise in The Travel Industry with over 22 years’ experience by offering both candidates and clients an unrivalled recruitment service.

DCV Specialist Recruitment work in collaboration with its clients to provide a consultative service aligned to their business goals. This industry focused approach has enabled DCV to forge business partnerships with SME’s, Corporate & Blue Chip Travel Organisations across the globe.

DCV Specialist Recruitment has a targeted approach when sourcing candidates, enabling us to provide our clients with the most qualified and experienced candidates within the market place providing quality at all times.

Our candidate attraction strategy is be-spoke to each client to ensure that we resource Travel professionals from the background desired, coupled with the skills and experience to deliver results. These attraction methods include but are not exhaustive off:

  • Our Database
  • Traditional client specific Head Hunting
  • Niche Job boards
  • Social networking
  • Travel Industry specific publications
  • Referrals

The delivery of our service is harnessed by our Skilled Consultants and our Resource Team, all of whom have a wealth of experience within the Travel Industry sector.

Contact us

DCV TECHNOLOGIES LIMITED

Biz Space

575-599 Maxted Road

Hemel Hempstead

HP2 7DX

Telephone number : 01442 270 711

 

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