TRAVEL ADMINISTRATOR AND CUSTOMER SERVICE CONSULTANT

7 days left

Location
Norwich, Norfolk, England
Salary
£17500 - £18500 per annum + BENEFITS
Posted
01 Feb 2019
Closes
01 Mar 2019
Ref
SH79
Contact
Simon Hurst-Grover
Job function
Administration
Hours
Full Time
Contract Type
Permanent
TRAVEL ADMINISTRATION & CUSTOMER SERVICE CONSULTANT
NORWICH OR CAMBOURNE
FROM £17,500

A leading independent tour operator are looking for a Travel Customer Service Consultant to provide administrative support to the travel sales team.

This will involve dealing with any changes made to holidays from the supplier or client over the phone or by email and also daily reporting, quality control checking of documentation, informing clients of schedule changes and building work updates, making arrangements for bookings with special needs, assisting with any problems in resort and also keeping up to date with foreign office advice so providing excellent customer service is essential.

Experience required:

* Previous customer service-based role, ideally in an office environment
* Professional, helpful and calm telephone manner
* Excellent attention to detail
* Being able to work under your own initiative and as part of a team
* Proactive nature
* Must be competent in using outlook, word and excel
* Preferably have a knowledge of the travel industry

Excellent benefits include the opportunity to go on free educational trips to their featured destinations, excellent staff travel rates for own holidays and free on-site parking.

Simon Hurst-Grover is recruiting for this TRAVEL ADMINISTRATION & CUSTOMER SERVICE CONSULTANT which can be based in either Cambourne or Norwich. Click to apply





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Applicants must have the legal right to live and work in the country where the vacancy exists. We regret we are only able to contact shortlisted candidates.

Progressive Travel Recruitment and 14fiftyseven (trading names of Progressive Personnel Ltd., est. 2005) are leading international travel recruitment and PA/household recruitment consultancies with offices in the United Kingdom, United Arab Emirates, South Africa and The Maldives.

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