Flights Reservations Consultants - Fluent Portuguese Speaker

Flight Reservations Consultants – Fluent Portuguese Speaker

Central/West London

£20,000 + Benefits

My client is a leading international airline and they are now searching for Flight Reservations Consultants to join their expanding team.

The Flight Reservations Consultants must be fluent in English and well as Portuguese.

The Flights Reservations Consultant is responsible for booking flights for clients over the phone as well as handling any customer queries or complaints

Candidates are required to have previous reservations or customer service experience gained within the travel industry.

Flights Reservations Consultants Key responsibilities:

➢ To book flights for clients over the phone

➢ To be passionate on every call about the brand

➢ To maintain a positive mindset to overcome challenges and barriers

➢ To handle customer queries and resolve at first contact

➢ To handle customer complaints and resolve at first point of contact whenever possible

Flights Reservations Consultants Experience Required:

➢ Strong customer service or reservations background gained within the travel industry

➢ Experience in communicating with staff from different cultures and/or countries.

➢ Fluent in English and essential

➢ Excellent communication skills (verbal and written)

➢ Competent numeracy skills

➢ Highly motivated

Flights Reservations Consultants Salary and Benefits:

➢ £20,000

➢ 23 days holidays

➢ Modern offices

➢ Discounts of flights and holidays

➢ Good progression

To apply for the Flights Reservations Consultant role, please email me your CV tony@newfrontiers.co.uk or contact Tony on 0207 812 3820 for additional information.