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Sales Support Executive

Employer
Travel Trade Recruitment
Location
London, England
Salary
Up to £22000 per annum
Closing date
22 Feb 2019

View more

Sector
Tour Operator
Hours
Full Time
Contract Type
Permanent
Job function
Operations

Job Details

A great opportunity has arisen to join a busy sales support team for this successful tour operator based in London. We are looking for someone who enjoys administrative duties; has great attention to detail; can effectively prioritise their own work load.

The role involves working closely with the sales team as well as liaising with suppliers daily and so confidence and strong communication skills are very important. If you thrive under pressure and enjoy working in a fast-paced environment we are the company and team for you.

Role:
*Ticketing, Issuing / Reissuing / Refund tickets in Galileo
*Run and manage reports to ensure quality control
*Issuing clients documentation ie, car vouchers, transfers, excursions, cruises etc
*To process all on request booking components and manage ground queues
*Manage allocation & host to host bookings - ensuring confirmations are received within the set turnaround time and checking that all details are accurate
*Work through supplier request responses from the mailbox and updating confirmations to the bookings
*Maintaining and developing strong working relationships with our suppliers at all times whilst delivering a professional and courteous service.
*Sense check bookings to ensure bookings flow and are processed correctly
*Communicating with reservation agents and providing support to get bookings confirmed and if required investigate further into alternative options.
*Liaising with suppliers to check the progress of bookings on request and challenging any denied requests
*Ensuring any special requirements are booked for passengers
*Responsible for cancellation of ground components and no shows.
*Re-arranging components affected by any schedule changes or flights delays
*Despatch schedule change documentation
*Assist in schedule change management
*Dealing effectively with in resort issues and speaking to the clients directly.
*Attending team meetings and sharing best practice with colleagues.
*Maintaining operational databases
*Assist in schedule change management from initial notification through to customer advisory
*Providing support to other business functions as required

Skills / Experience / Requirements:
*General working knowledge of Galileo
*A strong work ethic and willingness to go above and beyond
*Excellent attention to detail
*Problem solver
*Organised, Flexible & punctual
*Able to work on own initiative as well as part of a team
*Ability to multi-task and work under pressure to meet tight deadlines
*Thrive working within a fast paced environment
*Self-motivated
*High process driven
*Shift work is required - shift times 08:30-17:00, 9:00-17:30 and 12.30-21:00. Two weekend days work will also be required on a rotational basis.

The Package:
Successful applicants can expect a very competitive basic salary package along with the chance to work for a vibrant and well-established travel company.

If you have the required skills and experience please submit your CV online or to Michael@traveltraderecruitment.co.uk

Company

TRAVEL TRADE RECRUITMENT
Travel Trade Recruitment handles vacancies from hundreds of employers each year. We have a wide variety of permanent and temporary job opportunities within all sectors of the travel industry, including business travel, tour operations, retail travel, and reservations.
We want to help you find the ideal travel industry job, make the next career step, and maximise your potential. We do this by finding out about you, as well as what is important to your career goals and lifestyle aspirations.

TRAINING
We also offer CRS training courses in the four major systems of Galileo, Sabre, Amadeus, Worldspan, and can advise which course would enhance your career.
Find more details at www.traveltradetraining.com

VOTED 'BEST UKTRAVEL RECRUITMENT CONSULTANCY'
Travel Trade Recruitment won three awards in 2009 for Best Travel Recruitment Consultancy, including 'Best UK Travel Recruitment Consultancy' at the Globe Travel Awards, Star Recruitment Consultancy at the Travel Bulletin Awards, and Travel Recruitment Company of the Year at the recent British Travel Awards. We are an official ABTA Industry Partner, Members of the Institute of Travel and Tourism (IATA) and the Recruitment and Employment Confederation.

All information supplied to Travel Trade Recruitment will be dealt with confidentiality. Your details will not be passed onto a Client without your specific permission.

Our service to job seekers is completely free. Contact your nearest office and speak our friendly consultants for free advice, or register for our online recruitment services at

www.traveltradejobs.com

London Office
Tel: 0203 887 9444
Email: london@traveltraderecruitment.co.uk

Birmingham Office
Tel: 0121 222 2624
Email: birmingham@traveltraderecruitment.co.uk

Manchester Office
Tel: 0161 923 6120
Email: manchester@traveltraderecruitment.co.uk

Leeds Office
Tel: 0113 394 4147
Email: leeds@traveltraderecruitment.co.uk

Scottish Division
Tel: 0141 248 5222
Email: scotland@traveltraderecruitment.co.uk

Temp Division
Tel: 0203 887 9444
Email: temps@traveltraderecruitment.co.uk

 

 

Company info
Website
Telephone
0203 887 9444
Location
3rd Floor, 1 Aldgate
London
EC3N 1RE
GB

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