IT Support Assistant

Location
Essex, England
Salary
Market Rate
Posted
08 Feb 2019
Closes
08 Mar 2019
Ref
21633
Contact
Regis Banza
Job function
IT
Hours
Full Time
Contract Type
Permanent
I am currently seeking an IT Support Assistant to join an established travel company in Essex. You will be working within a small busy team providing first line support to colleagues at all levels, monitoring and maintaining all aspects of the IT systems and managing minor IT projects. If you are passionate for I.T and like to spend your spare time on computers, building, fixing and updating them this could be a great career move for you. The successful candidate MUST BE A CAR OWNER.

JOB DESCRIPTION:

*Installing and configuring computer hardware operating systems and applications
*Monitoring and maintaining computer systems and networks
*Talking staff through a series of actions, either face-to-face, over the telephone or via remote support tools, to help set up systems or resolve issues
*Troubleshooting IT problems and diagnosing and solving hardware or software faults
*Monitoring shared/group mailboxes and acting on messages that are sent to them
*Ensuring all calls are logged into our call logging system and are managed through to completion

SKILLS REQUIRED:

*Previous experience working in the I.T. sector of another company, although full training will be given.
*A professional IT Certification would be beneficial
*The ability to work in a team environment aswell as your own initiative
*Strong interpersonal skills and have the ability to communicate effectively providing I.T. support to colleagues at all levels.
*The ability to work under pressure and manage your own priorities; which is a key requirement of the role.

WORKING HOURS:
Monday to Friday from 08.30 to 17.00hrs.

THE PACKAGE:
The successful candidate can expect a starting of £20k - £23k

INTERESTED:
If you have the relevant skills and experience, please follow the instructions to apply now

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