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Travel Consultant

Employer
DCV Specialist Recruitment
Location
Welwyn, Hertfordshire
Salary
£17,000
Closing date
1 Mar 2019

View more

Sector
Tour Operator
Hours
Full Time
Contract Type
Permanent
Job function
Sales

Job Details

An Adventure Travel Company has a fantastic opportunity for a Travel Consultant.

Specific Duties and Responsibilities of Travel Consultant

 

Administrative role for which good attention to detail is essential.  The role involves maintaining relationships with airlines and suppliers.  Direct contact with clients is required and therefore providing a quality client support and sales service is also needed.  You will also be encouraged to work towards individual targets and team goals 

 

This role reports to the Travel Team Supervisor and Assistant Manager.  

 

Specific Duties and Responsibilities

• Action requests for ad-hoc seats, domestic add-ons and upgrades for clients and tour leaders.

• Review sales, produce flight manifests and update allocations on Travelink.

• Ensure timely production of travel documents for all clients including land only and be involved with despatch as required.

• Action schedule changes/seat confirmations and assist with production of all-staff memos.

• Handle client communication by telephone, email or letter. 

• Support Reservation/Sales duties.

• Promote special offers and upgrades.

• Assist with the production of travel related reports, documentation and statistics for suppliers and airport representatives.

• Liaise with airport reps/leaders as required.

• Assist and support the Crisis Response Team in emergency situations as and when these arise which may involve working out of hours / be part of the team 

• Works within the Company’s Health and Safety policies and practices.

• Any other duties which may be required from time to time.

 

 

Qualifications, Skills and Experience

• Global Distribution System (GDS) skills 

• Good understanding of airline procedures

• Experience of working within a Reservation/Sales role

• Numerate and with good literacy skills

• Good general IT skills

• Good communication and customer service skills

• Positive and friendly telephone manner

Company

DCV is a specialist recruitment agency providing Permanent, Contract & Interim staffing solutions throughout the UK and Worldwide.

Our many areas of expertise within Travel include:

Specialist Tailor-made Consultants

Business Travel Consultants

Sales Consultants

Administration & Operations Consultant

Ticketing Consultants

Product Managers

Commercial Managers

Marketing Managers

Account Managers

Business Development Managers

Finance Controllers

To name just a few of the travel backgrounds within the Travel Industry we deal with

Our Senior Consultants and Resource’s specialise in The Travel Industry with over 22 years’ experience by offering both candidates and clients an unrivalled recruitment service.

DCV Specialist Recruitment work in collaboration with its clients to provide a consultative service aligned to their business goals. This industry focused approach has enabled DCV to forge business partnerships with SME’s, Corporate & Blue Chip Travel Organisations across the globe.

DCV Specialist Recruitment has a targeted approach when sourcing candidates, enabling us to provide our clients with the most qualified and experienced candidates within the market place providing quality at all times.

Our candidate attraction strategy is be-spoke to each client to ensure that we resource Travel professionals from the background desired, coupled with the skills and experience to deliver results. These attraction methods include but are not exhaustive off:

  • Our Database
  • Traditional client specific Head Hunting
  • Niche Job boards
  • Social networking
  • Travel Industry specific publications
  • Referrals

The delivery of our service is harnessed by our Skilled Consultants and our Resource Team, all of whom have a wealth of experience within the Travel Industry sector.

Contact us

DCV TECHNOLOGIES LIMITED

Biz Space

575-599 Maxted Road

Hemel Hempstead

HP2 7DX

Telephone number : 01442 270 711

 

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