Aftersales and Operations Consultant (Travel Industry)
- Employer
- Travel Trade Recruitment
- Location
- Greater Manchester, England
- Salary
- additional company benefits
- Closing date
- 20 Mar 2019
View more
- Sector
- Tour Operator
- Hours
- Full Time
- Contract Type
- Permanent
- Job function
- Operations
Job Details
JOB DESCRIPTION:
Working in Manchester you will be working in the Travel Customer Service team answering calls in respect of customer service calls.
Duties for this Travel Consultant role:
- Managing pre-departure bookings via the CRS booking system
- Managing all cancellations and booking changes.
- Managing all pre-departure special requests
- Manage day to day administration duties
- Handling & resolve customer complaints effectively
- Advising passengers/Agents of any changes itineraries etc.
- Enhance customer experience by selling additional services & products prior to departure.
EXPERIENCE REQUIRED:
Do you have a friendly telephone manner and are able to excel in delivering good customer service? The ideal candidate will have the ability to plan and prioritise their own workload and have excellent attention to detail. Whether you are currently in travel or have worked in travel this is an excellent role and a great company to work for. Cruise knowledge would be preferred.
THE PACKAGE:
This Company offers a fantastic benefit package. You will be offered an excellent basic salary, plus bonus. Hours are Monday to Friday 9am- 5.30pm and 1 Saturday in 4, 9.00am - 1.00pm.
INTERESTED:
Please call Gemma 0161 923 6120 or email gemma@traveltraderecruitment.co.uk gemma@traveltraderecruitment.co.uk>
Company
TRAVEL TRADE RECRUITMENT
Travel Trade Recruitment handles vacancies from hundreds of employers each year. We have a wide variety of permanent and temporary job opportunities within all sectors of the travel industry, including business travel, tour operations, retail travel, and reservations.
We want to help you find the ideal travel industry job, make the next career step, and maximise your potential. We do this by finding out about you, as well as what is important to your career goals and lifestyle aspirations.
TRAINING
We also offer CRS training courses in the four major systems of Galileo, Sabre, Amadeus, Worldspan, and can advise which course would enhance your career.
Find more details at www.traveltradetraining.com
VOTED 'BEST UKTRAVEL RECRUITMENT CONSULTANCY'
Travel Trade Recruitment won three awards in 2009 for Best Travel Recruitment Consultancy, including 'Best UK Travel Recruitment Consultancy' at the Globe Travel Awards, Star Recruitment Consultancy at the Travel Bulletin Awards, and Travel Recruitment Company of the Year at the recent British Travel Awards. We are an official ABTA Industry Partner, Members of the Institute of Travel and Tourism (IATA) and the Recruitment and Employment Confederation.
All information supplied to Travel Trade Recruitment will be dealt with confidentiality. Your details will not be passed onto a Client without your specific permission.
Our service to job seekers is completely free. Contact your nearest office and speak our friendly consultants for free advice, or register for our online recruitment services at
www.traveltradejobs.com
London Office
Tel: 0203 887 9444
Email: london@traveltraderecruitment.co.uk
Birmingham Office
Tel: 0121 222 2624
Email: birmingham@traveltraderecruitment.co.uk
Manchester Office
Tel: 0161 923 6120
Email: manchester@traveltraderecruitment.co.uk
Leeds Office
Tel: 0113 394 4147
Email: leeds@traveltraderecruitment.co.uk
Scottish Division
Tel: 0141 248 5222
Email: scotland@traveltraderecruitment.co.uk
Temp Division
Tel: 0203 887 9444
Email: temps@traveltraderecruitment.co.uk
- Website
- http://www.traveltradejobs.com/
- Telephone
- 0203 887 9444
- Location
-
3rd Floor, 1 Aldgate
London
EC3N 1RE
GB
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