Portuguese Speaking Flight Sales Advisor
- Employer
- Travel Trade Recruitment
- Location
- London, England
- Salary
- Up to £20000 per annum
- Closing date
- 28 Feb 2019
View more
- Sector
- Tour Operator
- Hours
- Full Time
- Contract Type
- Permanent
- Job function
- Customer Service
Job Details
The successful candidate will have a flair for providing a great service over the phone. You must be willing to work hard, be a proven team player and very self-motivated with the experience of delivering a quality service. You will be experienced in handling customer queries and complaints whilst still able to stay motivated.
Key responsibilities:
*To book flights for enquiring customers
*To be passionate on every call about the brand
*To maintain a positive mindset to overcome challenges and barriers
*To handle customer queries and resolve at first contact
*To handle customer complaints and resolve at first point of contact whenever possible
Skills / Experience / Requirements:
*Strong customer service background
*Fluent in spoken and written English as well as Portuguese is essential
*Competent and confident in the use of systems (an understanding of flight reservation systems an advantage)
*Experience in the contact centre environment desirable but, will consider other customer service environments
*Experience in communicating with staff from different cultures and/or countries.
*Excellent communication skills (verbal and written)
*Competent numeracy skills
*Highly motivated
*Pro-active and able to manage own workload effectively
The shift patterns are varied on a rotation between 08:00 - 21:00 Monday to Thursday, 08:30 - 20:00 Friday, 09:00 - 18:00 Saturday and bank holidays and 10:00 - 17:00 Sundays.
The successful candidate can expect a competitive salary of £20,000 with the potential to earn an annual incentive award. Staff travel benefits after successfully completing 6 months, plus more. Full training will be provided.
If you meet the person requirements please send your CV in to us by applying online.
Company
TRAVEL TRADE RECRUITMENT
Travel Trade Recruitment handles vacancies from hundreds of employers each year. We have a wide variety of permanent and temporary job opportunities within all sectors of the travel industry, including business travel, tour operations, retail travel, and reservations.
We want to help you find the ideal travel industry job, make the next career step, and maximise your potential. We do this by finding out about you, as well as what is important to your career goals and lifestyle aspirations.
TRAINING
We also offer CRS training courses in the four major systems of Galileo, Sabre, Amadeus, Worldspan, and can advise which course would enhance your career.
Find more details at www.traveltradetraining.com
VOTED 'BEST UKTRAVEL RECRUITMENT CONSULTANCY'
Travel Trade Recruitment won three awards in 2009 for Best Travel Recruitment Consultancy, including 'Best UK Travel Recruitment Consultancy' at the Globe Travel Awards, Star Recruitment Consultancy at the Travel Bulletin Awards, and Travel Recruitment Company of the Year at the recent British Travel Awards. We are an official ABTA Industry Partner, Members of the Institute of Travel and Tourism (IATA) and the Recruitment and Employment Confederation.
All information supplied to Travel Trade Recruitment will be dealt with confidentiality. Your details will not be passed onto a Client without your specific permission.
Our service to job seekers is completely free. Contact your nearest office and speak our friendly consultants for free advice, or register for our online recruitment services at
www.traveltradejobs.com
London Office
Tel: 0203 887 9444
Email: london@traveltraderecruitment.co.uk
Birmingham Office
Tel: 0121 222 2624
Email: birmingham@traveltraderecruitment.co.uk
Manchester Office
Tel: 0161 923 6120
Email: manchester@traveltraderecruitment.co.uk
Leeds Office
Tel: 0113 394 4147
Email: leeds@traveltraderecruitment.co.uk
Scottish Division
Tel: 0141 248 5222
Email: scotland@traveltraderecruitment.co.uk
Temp Division
Tel: 0203 887 9444
Email: temps@traveltraderecruitment.co.uk
- Website
- http://www.traveltradejobs.com/
- Telephone
- 0203 887 9444
- Location
-
3rd Floor, 1 Aldgate
London
EC3N 1RE
GB
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