Customer Support Adminisrator

Location
Swindon, Wiltshire, England
Salary
Up to £18000 per annum + Plus company benefits!
Posted
21 Feb 2019
Closes
21 Mar 2019
Ref
21681
Contact
Helen Cassin
Job function
Administration
Hours
Full Time
Contract Type
Freelance
I am recruiting for a Customer Support Administrator for my client who is based on the outskirts of Swindon, this role requires a high level of attention to detail, communication skills and accuracy as you will plan a major part of making sure that clients travel arrangements run smoothly. You will be providing strong data entry support to the Customer Support department, ensuring accuracy of all customer booking entries.


THE JOB:
*Enter Customer holiday booking information into the online booking system
*Communicate and coordinate with internal departments
*Produce accurate admin work to complete any action taken
*Build relationships with suppliers to work together in resolving any customer query
*Have vast knowledge in terms of products and cruising
*Be highly accurate in calculations ensuring the correct costs are loaded on the system


EXPERIENCE:
*Being able to work in a high-pressure environment under strict deadlines
*Have great attention to details
*Computer Literacy
*Knowledge of customer service principles and practices
*Able to remain calm under pressure and problem solve accordingly
*Reliable, flexible approach with the ability to use initiative where required
*Communication skills - verbal and written
Desirable:
*Able to work extended hours on occasions when required


THE PACKAGE:
This role will initially be a temporary contract with a view to go permanent, you will be working full time and you will be working 5 out of 7 days a week. The salary on offer for this fantastic new role is £18000, you will be entitled to the company bonus scheme, Pension contributions and medical benefits.

INETERSTED?
If you would like to be considered for this great new role please send your CV by following the link and clicking apply, send your CV to Helenc@traveltraderecruitment.co.uk or call Helen Cassin on 01293 850647 for more information.

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