Travel After Sales Consultant - (No Weekends)

Recruiter
New Frontiers
Location
London (Greater)
Salary
£23k - 27k per year + Excellent Benefits
Posted
21 Feb 2019
Closes
21 Mar 2019
Ref
TY23427
Contact
Tony Yerasimou
Job function
Customer Service
Hours
Full Time
Contract Type
Permanent

Travel After Sales Consultant – (No Weekends).

South West London

To £27,000 + Benefits

My client is an award winning Luxury Tour Operator who provide their clients a high value travel experience.

The service begins the moment the enquiry is made, which is then carried throughout the whole booking process until their high-end clientele board the plane.

Applicants must have previous customer service/after sales experience within the travel industry.

This is a Monday to Friday role with no weekends.

Travel After Sales Consultant Duties and Responsibilities:

Assisting the sales team with client requests, details and administration post-sales

Establishing quick rapport with clients and suppliers while acting as the friendly, efficient and professional face of the company, delivering unrivalled service during every contact

Providing professional and knowledgeable information on extra services such as additional tours, restaurant reservations/recommendations and any additional special travel requests that clients may have

Chasing details such as passport information, flight details, contact details, travel pack photo, record data in bespoke booking system and sharing this information with DMC’s

Checking flight changes for impacts on itineraries and seeking solutions

Updating client documentation for upcoming trips and preparing all the necessary documents for the sales teams

Travel After Sales Consultant Experience Required:

Previous experience within a concierge/after sales role within the travel industry

Ability to work under pressure

Good organisational and communication skills

The ability to go the extra mile to provide the best customer experience

Travel After Sales Consultant Salary and Benefits

Base salary to £27,000 per annum

Pension

Travel discounts

Overseas fam trips

Monday to Friday

20 days Holiday + Bank Holidays

To apply for this Travel After Sales Consultant role, please email your CV to tony@newfrontiers.co.uk or contact Tony on 0207 812 3820 for additional information

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