Retail Travel Team Leader

Southampton, Hampshire, England
£16000 - £20000 per annum + Amazing company & career progression!
25 Feb 2019
25 Mar 2019
Helen Cassin
Job function
Full Time
Contract Type
Calling all Senior Travel Consultants! Do you consider yourself a dynamic Travel Consultant? Do you thrive off the challenge of increasing travel sales and keeping your colleagues spirits high whilst creating a buzz in your store? Are you an experienced senior travel consultant looking for the next step in your career to Team Leader? If yes then this is the role for you! A leading independent retail travel agency are looking for a driven Team Leader to work within their Retail Travel Branch in Southampton, to maximise the potential of this store and develop its staff. This is a hands on Team Leader role to work with a team of experienced Travel Consultants.

- To assist, lead, motivate and energise your team, identifying training and development needs, along with recognising your individual staff's potential and promoting it.
- Be hands on, taking enquiries from European packages to long-haul tailor-made itineraries
- To set targets in accordance to staffing levels, seasons and trends whilst suggesting ideas and solutions to improve revenue and profit.
- Work with the Assistant and the Branch Manager to ensure that your branch goes from strength-to-strength, reaching and exceeding targets
- To assist the development of staff
- To keep your product and brand knowledge up to date whilst having in-depth knowledge of the company's brochures and destinations and preferred suppliers
- Assist the day to day running of the branch in the absence of the branch manager
- Deal with complaints in a calm and diplomatic manner and be able to deal with a wide range of both internal and external customer issues

The successful candidate will ideally have relevant travel experience, you will have experience as a Senior Travel Consultant looking for the next step in your career with strong leadership skills, commercial awareness and the ability to inspire a team. At all levels you'll need a passion for customer service and a strong track record in sales.

My client offers a very competitive salary and additional commission, incentives and bonuses. They also offer additional benefits including discounts which make it an attractive package. This is a great company to get in with and then progress up the career ladder with!

If you are interested in this great opportunity please follow the link to 'Apply'. For more information please call Helen at Travel Trade Recruitment on 01293 850647 or email

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