Travel Customer Support Consultant, Bradford

7 days left

Location
Bradford, West Yorkshire, England
Salary
£16500 - £18000 per annum
Posted
26 Feb 2019
Closes
26 Mar 2019
Ref
T21288
Contact
Christine Wilkins
Job function
Customer Service
Hours
Full Time
Contract Type
Permanent
Travel Customer Service Consultant based in Bradford. If you have worked in travel and have Excellent Customer Service skills apply today, this is an excellent opportunity to join a Travel Management Company in Yorkshire.

JOB DESCRIPTION:
My client is an award winning Travel Management Company. Its proven business strategy combines personalised service excellence with customer facing technology solutions to deliver a return on investment to customers. The ideal candidate should have excellent verbal and written communication skills and be able to provide a high level of support to both internal and external customers / suppliers.
- Action feedback / complaints via the internal customer portal within line of the Service Level Agreement
- Develop and maintain strong working relationships with our key players and suppliers
- Respond to email and telephone enquires ensuring Service level Agreement is always adhered too.
- Carry out a variety of administrative tasks
- Flexibility to work in all aspects of the role, taking on tasks as dictated by the business needs.

EXPERIENCE REQUIRED:
- Excellent customer service skills
- Analytical and problem solving skills
- Attention to accuracy and detail
- Ability to work calmly under pressure
- Good Written and oral communication skills
Time and self-management will also be a crucial part of this role.

INTERESTED:
You will be offered an excellent starting salary with company benefits. Please call Christine at Travel Trade or email christine@traveltraderecruitment.co.uk

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