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Reservations Executive

Employer
Travel Trade Recruitment
Location
Orpington, Kent, England
Salary
Up to £18000 per annum
Closing date
29 Mar 2019

View more

Sector
Travel Agency
Hours
Full Time
Contract Type
Permanent
Job function
Sales

Job Details

Do you have experience working within the Travel/hospitality industry?

This leading independent Hospitality company is looking for a bubbly & energetic Reservations Executive with a can-do-attitude, to join their team in Kent/border of South East London. You will be expected to deliver excellent customer service, build rapports with our clients and process all incoming reservations in line with the company brand.

JOB DESCRIPTION:

*To process bookings via phone, email or fax according to brand standards
*To maintain excellent product knowledge
*To understand the business requirements of each individual Trade partner and anticipate their requests and requirements
*To offer after-sale assistance and reply to queries
*To upsell additional product as appropriate at every opportunity
*To maintain an excellent product knowledge on the entire product range by attending regular trade nights and familiarity trips
*To convert sales calls at the highest rate at the highest possible margin
*To handle all incoming complaints in line with the company complaint policy
*To handle all incoming complaints in accordance with company complaint policy

EXPERIENCE REQUIRED:

*Experience working within the Travel/Hospitality Industry
*Fantastic telephone manner
*Outstanding customer service skills
*Solid experience in a customer service role
*Desire to deliver the best service to our customers
*Excellent communication skills
*Bubbly can-do-attitude
*Good sense of humour

THE PACKAGE:

The successful candidate can expect a competitive starting salary of £18 - 20k, plus company benefits and familiarity trips.

INTERESTED?

If you would like to be considered for this excellent career opportunity, please send your CV to Joe@traveltraderecruitment.co.uk or apply online.

Company

TRAVEL TRADE RECRUITMENT
Travel Trade Recruitment handles vacancies from hundreds of employers each year. We have a wide variety of permanent and temporary job opportunities within all sectors of the travel industry, including business travel, tour operations, retail travel, and reservations.
We want to help you find the ideal travel industry job, make the next career step, and maximise your potential. We do this by finding out about you, as well as what is important to your career goals and lifestyle aspirations.

TRAINING
We also offer CRS training courses in the four major systems of Galileo, Sabre, Amadeus, Worldspan, and can advise which course would enhance your career.
Find more details at www.traveltradetraining.com

VOTED 'BEST UKTRAVEL RECRUITMENT CONSULTANCY'
Travel Trade Recruitment won three awards in 2009 for Best Travel Recruitment Consultancy, including 'Best UK Travel Recruitment Consultancy' at the Globe Travel Awards, Star Recruitment Consultancy at the Travel Bulletin Awards, and Travel Recruitment Company of the Year at the recent British Travel Awards. We are an official ABTA Industry Partner, Members of the Institute of Travel and Tourism (IATA) and the Recruitment and Employment Confederation.

All information supplied to Travel Trade Recruitment will be dealt with confidentiality. Your details will not be passed onto a Client without your specific permission.

Our service to job seekers is completely free. Contact your nearest office and speak our friendly consultants for free advice, or register for our online recruitment services at

www.traveltradejobs.com

London Office
Tel: 0203 887 9444
Email: london@traveltraderecruitment.co.uk

Birmingham Office
Tel: 0121 222 2624
Email: birmingham@traveltraderecruitment.co.uk

Manchester Office
Tel: 0161 923 6120
Email: manchester@traveltraderecruitment.co.uk

Leeds Office
Tel: 0113 394 4147
Email: leeds@traveltraderecruitment.co.uk

Scottish Division
Tel: 0141 248 5222
Email: scotland@traveltraderecruitment.co.uk

Temp Division
Tel: 0203 887 9444
Email: temps@traveltraderecruitment.co.uk

 

 

Company info
Website
Telephone
0203 887 9444
Location
3rd Floor, 1 Aldgate
London
EC3N 1RE
GB

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