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Aftersales Support Executive - Luxury Travel

Employer
Travel Trade Recruitment
Location
Didsbury, Greater Manchester, England
Salary
£17000 - £18000 per annum + Plus company benefits
Closing date
29 Mar 2019

View more

Sector
Tour Operator
Hours
Full Time
Contract Type
Permanent
Job function
Administration

Job Details

After Sales Support Consultant required for an award winning Luxury tour operator based in South Manchester. Do you currently work in retail travel or tour operations and are you looking for a step into luxury travel ? Maybe you work in travel sales are now looking for a "behind the scenes" role whilst still staying within an industry you love and feel passionately about. Working from modern offices in South Manchester you will work Monday - Friday 09.00 - 17.30.

JOB DESCRIPTION
My client is looking to recruit an After Sales and operations consultant. Are you currently working in travel sales but looking for more of a support role? You will pro-actively work as an 'after sales' support consultant for all members of the reservations team and be the first point of contact for all client/agent queries regarding any 'after sales' requirement.

Duties:
- To assist the admin team with all ticket dispatch and itinerary production
- Pro-actively work as an 'after sales' support for all members of the reservations team
- Book, amend and service low cost European flights plus any hotel and ground requests
- To ensure errors are kept to a minimum, consistent attention to detail and time management applied to all daily tasks.
- Pro-actively administer all travel arrangements
- Produce accurate documents, paying particular attention to spelling and grammar
- To maintain your own personal level of expertise, both technically and product knowledge
- Offer constructive ideas, feedback and support to your Manager
- To assist your team with any queries they have on a day to day basis
- Provide support and assistance for other teams when necessary
- To provide exemplary customer service at all times

EXPERIENCE REQUIRED
- Excellent knowledge of the Dolphin reservations and administration system
- Understanding and use of Galileo/GDS system
- An awareness of the current travel marketplace
- Commercial understanding and application in the sales support role
- Excellent communication and interpersonal skills
- Solid attention to detail

INTERESTED:
You will be offered a competitive basic salary in the region of £17,000pa with excellent working hours. Please call Lisa on 0161 923 6120 or email Lisah@traveltraderecruitment.co.uk

Company

TRAVEL TRADE RECRUITMENT
Travel Trade Recruitment handles vacancies from hundreds of employers each year. We have a wide variety of permanent and temporary job opportunities within all sectors of the travel industry, including business travel, tour operations, retail travel, and reservations.
We want to help you find the ideal travel industry job, make the next career step, and maximise your potential. We do this by finding out about you, as well as what is important to your career goals and lifestyle aspirations.

TRAINING
We also offer CRS training courses in the four major systems of Galileo, Sabre, Amadeus, Worldspan, and can advise which course would enhance your career.
Find more details at www.traveltradetraining.com

VOTED 'BEST UKTRAVEL RECRUITMENT CONSULTANCY'
Travel Trade Recruitment won three awards in 2009 for Best Travel Recruitment Consultancy, including 'Best UK Travel Recruitment Consultancy' at the Globe Travel Awards, Star Recruitment Consultancy at the Travel Bulletin Awards, and Travel Recruitment Company of the Year at the recent British Travel Awards. We are an official ABTA Industry Partner, Members of the Institute of Travel and Tourism (IATA) and the Recruitment and Employment Confederation.

All information supplied to Travel Trade Recruitment will be dealt with confidentiality. Your details will not be passed onto a Client without your specific permission.

Our service to job seekers is completely free. Contact your nearest office and speak our friendly consultants for free advice, or register for our online recruitment services at

www.traveltradejobs.com

London Office
Tel: 0203 887 9444
Email: london@traveltraderecruitment.co.uk

Birmingham Office
Tel: 0121 222 2624
Email: birmingham@traveltraderecruitment.co.uk

Manchester Office
Tel: 0161 923 6120
Email: manchester@traveltraderecruitment.co.uk

Leeds Office
Tel: 0113 394 4147
Email: leeds@traveltraderecruitment.co.uk

Scottish Division
Tel: 0141 248 5222
Email: scotland@traveltraderecruitment.co.uk

Temp Division
Tel: 0203 887 9444
Email: temps@traveltraderecruitment.co.uk

 

 

Company info
Website
Telephone
0203 887 9444
Location
3rd Floor, 1 Aldgate
London
EC3N 1RE
GB

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