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Reservations consultant

Employer
DCV Specialist Recruitment
Location
Amersham, Buckinghamshire
Salary
£20,000 - £21,000 DOE
Closing date
5 Apr 2019

View more

Sector
Tour Operator
Hours
Full Time
Contract Type
Permanent, Contract
Job function
Sales

Job Details

Job Title: Reservations Consultant - Maternity Cover or Permanent

Salary: £20,000 - £21,000 (depending on experience)

Hours: Full Time (Monday - Friday 09:00 - 17:30/10:00 - 18:00 and Saturdays 10:00 - 17:00 on a rostered basis)

Overview:

As a CSC Consultant you will positively influence sales through the use of your customer service and problem solving skills. You will manage new bookings from the initial contact through one of our existing media channels right through to completion, using all tools available to add extras to increase revenue, provide first class service and delight our customers.

Competencies Required:

  • Extensive experience within a reservations department of a luxury travel provider, either within a travel agency or tour operator
  • Outstanding communication and customer service skills
  • Commercial acumen and capable of driving ‘best in class’ customer service
  • Comprehensive knowledge of cruising and escorted touring products
  • Working knowledge of basic MS Office programs such as Outlook, Word, Excel, etc. 
  • Able to work as part of a team contributing across all parts of the company to build and manage relationships both internally and with customers
  • Strives to improve personal and business performance
  • A high level of accuracy and detail orientated
  • Driven by success, results orientated
  • Proven ability to effectively multi-task and prioritise
  • Be able to organise and plan time efficiently
  • Comfortable working in a fast paced environment
  • Ability to adapt to change

If you would like to apply for this role please get in touch via email or call on 0203 580 4401

Company

DCV is a specialist recruitment agency providing Permanent, Contract & Interim staffing solutions throughout the UK and Worldwide.

Our many areas of expertise within Travel include:

Specialist Tailor-made Consultants

Business Travel Consultants

Sales Consultants

Administration & Operations Consultant

Ticketing Consultants

Product Managers

Commercial Managers

Marketing Managers

Account Managers

Business Development Managers

Finance Controllers

To name just a few of the travel backgrounds within the Travel Industry we deal with

Our Senior Consultants and Resource’s specialise in The Travel Industry with over 22 years’ experience by offering both candidates and clients an unrivalled recruitment service.

DCV Specialist Recruitment work in collaboration with its clients to provide a consultative service aligned to their business goals. This industry focused approach has enabled DCV to forge business partnerships with SME’s, Corporate & Blue Chip Travel Organisations across the globe.

DCV Specialist Recruitment has a targeted approach when sourcing candidates, enabling us to provide our clients with the most qualified and experienced candidates within the market place providing quality at all times.

Our candidate attraction strategy is be-spoke to each client to ensure that we resource Travel professionals from the background desired, coupled with the skills and experience to deliver results. These attraction methods include but are not exhaustive off:

  • Our Database
  • Traditional client specific Head Hunting
  • Niche Job boards
  • Social networking
  • Travel Industry specific publications
  • Referrals

The delivery of our service is harnessed by our Skilled Consultants and our Resource Team, all of whom have a wealth of experience within the Travel Industry sector.

Contact us

DCV TECHNOLOGIES LIMITED

Biz Space

575-599 Maxted Road

Hemel Hempstead

HP2 7DX

Telephone number : 01442 270 711

 

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