TECHNICAL SUPPORT ANALYST

Location
London, England
Salary
BENEFITS
Posted
05 Mar 2019
Closes
02 Apr 2019
Ref
TNT319
Contact
Nicola Townsend
Job function
IT
Hours
Full Time
Contract Type
Permanent
TECHNICAL SUPPORT ANALYST
TRAVEL TECHNOLOGY
LONDON

Our client, a travel technology company in London is looking for a skilled Technical Support Analyst to join their growing team. With a focus on the travel and retail sectors, our client's mission is to implement its bespoke platform into businesses, enabling their customers' access to better insights and to facilitate data-driven decisions.

In this interesting and varied role, you'll be the technical expert on all aspects of our client's bespoke platform. Combining your technical and customer engagement skills, you'll collaborate with the wider Business Analyst team to support end users from initial contact through to ticket resolution, guiding your customers to get the most from the products and services.

To be considered for this Technical Support Analyst role in London, you'll have a travel industry background and prior experience of being client facing, with the ability to fact find and document requirements, project manage and think strategically. Knowledge of Salesforce and Service Cloud, SQL (MySQL, ingres/vectorwise), R, Python, HTML, CSS, Javascript, as well as Data transformation/visualisation tools such as Excel, Knime, Omniscope would be advantageous.

You'll be rewarded with a competitive salary along with excellent benefits such as career growth, quarterly company events, subsidised gym membership and monthly pizza Friday!

Nicola Townsend is recruiting this Technical Support Analyst role in London. Click here to apply.






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Applicants must have the legal right to live and work in the country where the vacancy exists. We regret we are only able to contact shortlisted candidates.

Progressive Travel Recruitment and 14fiftyseven (trading names of Progressive Personnel Ltd., est. 2005) are leading international travel recruitment and PA/household recruitment consultancies with offices in the United Kingdom, United Arab Emirates, South Africa and The Maldives.

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