TECHNICAL SUPPORT - BUSINESS TRAVEL

Location
Glasgow, Scotland
Salary
EXCELLENT BENEFITS
Posted
05 Mar 2019
Closes
02 Apr 2019
Ref
TNT317WFH
Contact
Nicola Townsend
Job function
IT
Hours
Full Time
Contract Type
Permanent
TECHNICAL SUPPORT - BUSINESS TRAVEL
WORK FROM HOME ANYWHERE IN THE UK
COMPETITIVE SALARY PLUS EXCELLENT BENEFITS

Our client, a leading Travel Management Company is seeking an experienced Technical Support expert to join their thriving team. With a global presence and offices throughout the UK, this role offers you the opportunity to be entirely home-based!

Working as part of a dedicated technical support team, you will provide crucial 2nd Line Support to clients, dealing with escalated technical queries from your 1st Line Support colleagues. Working across various channels including their bespoke portal, online booking tool, mobile application and internal systems, you'll use your expertise to configure and maintain customer step-ups, dealing directly with clients and external suppliers to solve problems and improve systems.

Role requirements
*Proven travel industry experience, working with self-booking tools and GDS within a
tech support team
*Knowledge of Sabre GDS
*Inquisitive mind with the ability to methodically solve problems
*Excellent communication and presentation skills
*Highly organised and able to prioritise workloads in a fast-paced environment
*Proficient in MS Office suite

Nicola Townsend is recruiting this home working, Technical Support role. Click here to apply






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Applicants must have the legal right to live and work in the country where the vacancy exists. We regret we are only able to contact shortlisted candidates.

Progressive Travel Recruitment and 14fiftyseven (trading names of Progressive Personnel Ltd., est. 2005) are leading international travel recruitment and PA/household recruitment consultancies with offices in the United Kingdom, United Arab Emirates, South Africa and The Maldives.

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