Flights consultant - Required for this expanding travel company based on South West London. They are looking for an experience travel consultant/ticketer and will pay up to £28,000 which includes bonuses + benefits.
Flights consultants duties
-Checking and issuing tickets from Queues, ensuring flights are booked within the companies guidelines and/or passengers' wishes and that fare is correct at the time of ticketing.
-Checking and booking flights requested by reservation team
-Checking flights booked by our automated system.
-Handling special requests for passengers such as wheelchair assistance, special meals etc.
-Handling queries from other departments, passengers or agents over the phone and by emails.
-Handling flight amendments, schedule changes, cancellations and refunds as per company's guidelines
-Understanding fares, net fare contracts and ability to use Sabre.
-Ensure customers are invoiced in a timely manner with correct flights details.
-Handling rail booking requests
-Handling upgrade requests
-Make outbound calls to offer additional services and flight upgrades
Flight consultants skills required
-Strong leisure or business air travel experience
-Experience using a GDS system, ideally Sabre (advantage)
-Excellent verbal and written communicator, articulate with strong interpersonal skills
-Good organisational and planning skills
-Ability to handle extreme situations
-Ability to work shift work including weekends, bank holidays (essential)
If you are interested in the above role please call Duncan on 0207 397 1287 quoting DT52422 or send your cv to firstname.lastname@example.org
Don't keep a good thing to yourself
We grow our business through referrals, so please don't keep us to yourself. If you think we're doing a good job and know of someone who would benefit from our services, please pass on their name and number to me and I promise we will follow it up. Many thanks.
C&M Travel Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit www.candm.co.uk
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