Homeworking - Business Travel Consultant (Out Of Hours )

Location
London, England
Salary
Market Rate
Posted
14 Mar 2019
Closes
11 Apr 2019
Ref
21788
Contact
Regis Banza
Hours
Full Time
Contract Type
Permanent
Want to avoid a lengthy commute into work?

A great new opportunity has arisen to join an established business travel company as a Senior Business Travel Consultant for their OUT OF HOUR'S team! You will be required to work evenings, overnight, during the weekend and public holidays fulfilling last minute/urgent travel bookings on behalf of the company's Corporate mixed accounts so attention to detail and meticulous standards are key. My client is paying a fantastic salary of £27,000 - £30,000 and you will be based from home which will cut out your daily commute and travel cost.

KEY RESPONSIBILITIES:
*Dealing with enquiries received outside of office hours including complex itineraries received by phone or email from start to finish including flights, accommodation, car hire, rail and ancillaries.
*Provide quotes, book, issue tickets and reissue tickets for all fares worldwide (including published fares, nett fares, CAT35 fare, route deals), as well as refunds using Amadeus GDS.
*Provide assistance with Fares, Ticketing, Re-issues, Hotel bill backs and other requirements as requested.
*Manage queues and issue tickets prior to deadline, as well as handle schedule changes from airlines and amend itineraries according to clients' changes.
*Providing solutions and advice to clients in an efficient and professional manner delivering a premium quality, ruthlessly efficient service experience that is both consistent and reliable and aligned to the attributes of the Company brand.
*Proactively maintain and develop relationships with clients - making them a client forever.
*Identify and recommend processes, procedures and solutions to streamline and improve efficiency and profitability and detect missed profit opportunities.
*Complete ISO write off and error forms within £50.00 in accordance to our ISO compliance procedures.
*Stay up to date with the latest travel technology and recommend solutions to streamline and improve efficiency and the overall client experience.

EXPERIENCE REQUIRED:

*Proficiency on Amadeus
*Fares & Ticketing Level 1 & 2 (or equivalent experience) essential
* Knowledge of Microsoft products, including Outlook, Word and Excel
*Possess good geographical and product knowledge of destinations and airlines
*Good organizational skills and excellent customer service & communicative abilities are essential
*Flexible approach and desire to think 'outside of the box' to provide innovative travel solutions in times of increased stress for our clients.

THE PACKAGE:

My client are offering a competitive salary of £27,000 - 30,000

INTERESTED?
Follow the instructions below to APPLY NOW or send your CV to regis@traveltraderecruitment.co.uk, call Regis on 0203 887 9444.

Apply for Homeworking - Business Travel Consultant (Out Of Hours )

Already uploaded your CV? Sign in to apply instantly

Apply

Upload from your computer

Or import from cloud storage

Your CV must be a .doc, .pdf, .docx, .rtf, and no bigger than 1MB


4000 characters left

Marketing Communication

We'd love to send you information about Jobs and Services from Travelweekly.co.uk by email.

All emails will contain a link in the footer to enable you to unsubscribe at any time.


When you apply for a job we will send your application to the named recruiter, who may contact you. By applying for a job listed on Travelweekly.co.uk you agree to our terms and conditions and privacy policy. You should never be required to provide bank account details. If you are, please email us.

Similar jobs

Similar jobs