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ONLINE SUPPORT CONSULTANT

Employer
Progressive Travel Recruitment
Location
London, England
Salary
Market Rate
Closing date
9 Apr 2019

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Sector
Business Travel
Hours
Full Time
Contract Type
Permanent
Job function
IT

Job Details

ONLINE SUPPORT CONSULTANT
TRAVEL INDUSTRY, LONDON

Our client, an established London-based travel management company is looking for a business travel professional to join its expanding team. With expertise ranging from business travel, event management, sports tours, group travel to personal holidays, they have tripled in size over the past few years and continue to grow, establishing themselves as a major player in their field.

In this interesting and varied online support role, you will be the go to person for GDS and QC Support, providing 1st and 2nd level support to system users. Your primary responsibility will be supporting the agent desktop including the reservation systems, point of sales scripts and any in-house developed point of sales applications, and internally used web-based booking tools like Evolvi, Trainline and Conferma. You'll also be providing support for the mid and back office systems. Additionally, you'll be conducting training sessions with agents, ensuring all user documentation is kept up to date and disseminated as appropriate.

To be considered for this Online Support Consultant position in London, you'll be an experienced Business Travel Consultant with expert knowledge of Galileo and a keen interest in IT. With an understanding of the basic steps of the troubleshooting process, you'll be able to install applications and understand error messages. As a whizz on MS Office and a logical problem solver, you'll be able to take initiative and prioritise your own workload. This is an interactive role; therefore, you'll have exemplary communication skills, a positive attitude and an approachable manner.

In return, you'll receive a competitive salary and benefits package, along with the opportunity to work for a growing business who can offer great long-term career prospects.

Nicola Townsend is recruiting for this Online Support role in London. Please click to apply.


Progressive Travel Recruitment (a trading name of Progressive Personnel Ltd., est. 2005) is a leading international travel recruitment consultancy with offices in England, Scotland, United Arab Emirates, South Africa and The Maldives.

Applicants must have the legal right to live and work in the country where the vacancy exists. We regret we are only able to contact shortlisted candidates, but we may retain your details on our database and consider you for future openings.

Company

Progressive Travel Recruitment is the leading travel recruitment agency worldwide. We pride ourselves on our ability to quickly and accurately match people with jobs. Because everyone at Progressive has worked in the travel and hospitality industries, we know the requirements and challenges of these sectors and our clients trust us to get it right first time. Our broad international experience allows us to fine-tune appointments at all levels from entry to managerial, all over the world, ensuring happy outcomes for both clients and candidates.

 

Contact us:

 

Worlds End Studios, 132-134 Lots Road, Chelsea, London, SW10 0RJ

 

Jactin House, 24 Hood Street, Manchester, M4 5AD. Telephone 0161 425 2168

 

Dower House, Port of Menteith, Scotland, FK8 3JZ. Telephone 01877 385 640

 

Office 508, 5th Floor, The Fairmont Dubai, Sheikh Zayed Road, Dubai, UAE. Telephone +971 4311 6659

 

19 Parliament Street, Cape Town, 8000, South Africa. Telephone +27 82 350 4367

 

G. Gaskara, 6th Floor, Lily Magu, Malé, 20128, Maldives. Telephone +96 777 6034                                                          

 

 

 

 

Company info
Website
Telephone
0203 490 4746
Location
Worlds End Studios
132-134 Lots Road
Chelsea
London
London
SW10 0RJ
GB

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