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Corporate Travel Technical Support

Employer
Travel Trade Recruitment
Location
Slough, Berkshire, England
Salary
£25000 - £30000 per annum + Great company benefits!
Closing date
16 Apr 2019

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Sector
Business Travel
Hours
Full Time
Contract Type
Permanent
Job function
Operations

Job Details

I am recruiting for leading Berkshire based Corporate Travel Company who are currently looking to expand their Client Services team, this role is a Technical Support position. You will be responsible for providing first level technical support to all offices for the phones, computers, products and online/offline systems that the company uses. If you have experience and passion for using technology and travel systems then this role could be the perfect next step in your career..

THE ROLE:
* Provide 1st line support for internal technical queries coming into the Client Services department
* Either solving technical queries yourself, or escalating to 2nd level support team
* Supporting Client Services team with day-to-day system updates
* Synchronising traveller profiles across systems & platforms
* Providing Online Navigational Support and technical support for our online booking systems
* Supporting multi-GDS offices with travel policies, scripting & smart agent desktop workflows
* Setup and testing systems for Services & Implementations team
* Update systems for client changes to preferred vendors or policies
* Provide system updates client reference fields and other tasks
* Providing additional duties, as necessary to achieve and produce a high quality support solution
* Work onsite at all other office locations as required

SKILLS, EXPERIENCE AND QUALIFICATIONS:
* The successful candidate will have a passion for using technology and travel systems.
* You will naturally have high levels of attention to detail and be someone who pro-actively likes solving problems.
* You will require an excellent knowledge of Sabre/Amadeus/both, Evolvi, Conferma, Concur, or other travel systems, and be able to pick up systems quickly.
* You will be organised, able to work with little supervision, and have a keen willingness to learn new skills.
* You will be required to complete a wide variety of tasks to given deadlines.
* You will have excellent written and communication skills and had previous experience in administration.
* Computer skills and Microsoft Office experience is essential, especially Excel

THE PACKAGE:
The successful candidate can expect a fantastic basic salary which is in the region of £25000 - £30000 and dependent on experience, this company also offer a great benefits package and career progression!

INTERESTED?
If you would like to be considered for this exciting new Technical Support role please follow the link and click "apply" or send your CV directly to Helenc@traveltraderecruitment.co.uk or call Helen Cassin on 01293 850647 for more information.

Company

TRAVEL TRADE RECRUITMENT
Travel Trade Recruitment handles vacancies from hundreds of employers each year. We have a wide variety of permanent and temporary job opportunities within all sectors of the travel industry, including business travel, tour operations, retail travel, and reservations.
We want to help you find the ideal travel industry job, make the next career step, and maximise your potential. We do this by finding out about you, as well as what is important to your career goals and lifestyle aspirations.

TRAINING
We also offer CRS training courses in the four major systems of Galileo, Sabre, Amadeus, Worldspan, and can advise which course would enhance your career.
Find more details at www.traveltradetraining.com

VOTED 'BEST UKTRAVEL RECRUITMENT CONSULTANCY'
Travel Trade Recruitment won three awards in 2009 for Best Travel Recruitment Consultancy, including 'Best UK Travel Recruitment Consultancy' at the Globe Travel Awards, Star Recruitment Consultancy at the Travel Bulletin Awards, and Travel Recruitment Company of the Year at the recent British Travel Awards. We are an official ABTA Industry Partner, Members of the Institute of Travel and Tourism (IATA) and the Recruitment and Employment Confederation.

All information supplied to Travel Trade Recruitment will be dealt with confidentiality. Your details will not be passed onto a Client without your specific permission.

Our service to job seekers is completely free. Contact your nearest office and speak our friendly consultants for free advice, or register for our online recruitment services at

www.traveltradejobs.com

London Office
Tel: 0203 887 9444
Email: london@traveltraderecruitment.co.uk

Birmingham Office
Tel: 0121 222 2624
Email: birmingham@traveltraderecruitment.co.uk

Manchester Office
Tel: 0161 923 6120
Email: manchester@traveltraderecruitment.co.uk

Leeds Office
Tel: 0113 394 4147
Email: leeds@traveltraderecruitment.co.uk

Scottish Division
Tel: 0141 248 5222
Email: scotland@traveltraderecruitment.co.uk

Temp Division
Tel: 0203 887 9444
Email: temps@traveltraderecruitment.co.uk

 

 

Company info
Website
Telephone
0203 887 9444
Location
3rd Floor, 1 Aldgate
London
EC3N 1RE
GB

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