Travel Technical Support Manager, Newcastle
- Employer
- Travel Trade Recruitment
- Location
- Newcastle upon Tyne, Tyne and Wear, England
- Salary
- Market Rate
- Closing date
- 17 Apr 2019
View more
- Sector
- Business Travel
- Hours
- Full Time
- Contract Type
- Permanent
- Job function
- IT
Job Details
JOB DESCRIPTION:
The main duty is to provide telephone and remote support to staff utilising their back office and accounting system but also there GDS systems such as Amadeus, Galileo, Evolve, Conferma and Concur.
- Provide telephone and email Technical support
- Eliciting relevant information from the customer to be able to solve or reproduce the customer problem.
- Troubleshoot and fix appropriate problems.
- Raise development logs for issues confirmed as development issues, detailing appropriate steps to recreate the problem.
- Give timely responses to customer queries and manage logs that have been passed to other teams.
- Collecting management information and reports
- Look after computer / network and maintenance.
EXPERIENCE REQUIED:
You will have previous experience within travel IT or travel support, ideally with a knowledge of GDS.
THE PACKAGE:
Based in offices in Newcastle, salary will be dependent on experience, working office hours, Mon-Fri. Excellent working environment and great career progression.
Please call Christine at Travel Trade Recruitment 0141 248 5222 or email me on christine@traveltraderecruitment.co.uk
Company
TRAVEL TRADE RECRUITMENT
Travel Trade Recruitment handles vacancies from hundreds of employers each year. We have a wide variety of permanent and temporary job opportunities within all sectors of the travel industry, including business travel, tour operations, retail travel, and reservations.
We want to help you find the ideal travel industry job, make the next career step, and maximise your potential. We do this by finding out about you, as well as what is important to your career goals and lifestyle aspirations.
TRAINING
We also offer CRS training courses in the four major systems of Galileo, Sabre, Amadeus, Worldspan, and can advise which course would enhance your career.
Find more details at www.traveltradetraining.com
VOTED 'BEST UKTRAVEL RECRUITMENT CONSULTANCY'
Travel Trade Recruitment won three awards in 2009 for Best Travel Recruitment Consultancy, including 'Best UK Travel Recruitment Consultancy' at the Globe Travel Awards, Star Recruitment Consultancy at the Travel Bulletin Awards, and Travel Recruitment Company of the Year at the recent British Travel Awards. We are an official ABTA Industry Partner, Members of the Institute of Travel and Tourism (IATA) and the Recruitment and Employment Confederation.
All information supplied to Travel Trade Recruitment will be dealt with confidentiality. Your details will not be passed onto a Client without your specific permission.
Our service to job seekers is completely free. Contact your nearest office and speak our friendly consultants for free advice, or register for our online recruitment services at
www.traveltradejobs.com
London Office
Tel: 0203 887 9444
Email: london@traveltraderecruitment.co.uk
Birmingham Office
Tel: 0121 222 2624
Email: birmingham@traveltraderecruitment.co.uk
Manchester Office
Tel: 0161 923 6120
Email: manchester@traveltraderecruitment.co.uk
Leeds Office
Tel: 0113 394 4147
Email: leeds@traveltraderecruitment.co.uk
Scottish Division
Tel: 0141 248 5222
Email: scotland@traveltraderecruitment.co.uk
Temp Division
Tel: 0203 887 9444
Email: temps@traveltraderecruitment.co.uk
- Website
- http://www.traveltradejobs.com/
- Telephone
- 0203 887 9444
- Location
-
3rd Floor, 1 Aldgate
London
EC3N 1RE
GB
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