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After Sales Consultant - Travel

Employer
C&M Travel Recruitment Ltd
Location
Tunbridge Wells, Kent, England
Salary
Market Rate
Closing date
19 Apr 2019

View more

Sector
Tour Operator
Hours
Full Time
Contract Type
Permanent
Job function
Customer Service

After Sales Consultant (Travel) - Kent - Competitive Salary

This well established Travel Company has grown into a multimillion pound leisure and business travel company, are looking for an After Sales COnsultant to support the experienced Leisure Team in providing the highest levels of service to their clients and suppliers by ensuring all administrative elements of the travel booking process are handled with care, accuracy and in a timely manner.

After Sales Consultant (Travel) - Key Accountabilities:

* Accurately undertaking the administration across all Leisure travel bookings - ensuring travel plans have been administered correctly, issuing tickets and arranging all payments with both clients and suppliers.

* Responding to client queries that arise from the initial booking stage right through to when the client returns from their travels.

* Supporting the overall team, as required, to ensure that they maintain our high client retention and customer satisfaction rating.

After Sales Consultant (Travel) - Skills and Experience

* You have exceptional customer service skills
* You have gained a minimum of 2 years' experience of working in the travel sector
* You are able to multi task and manage your time efficiently
* You have excellent written and verbal communication skills with great attention to detail - grammatical accuracy is a must
* You demonstrate a genuine passion for travel and can share your travel experiences with them
* You have a professional approach - excellent time keeping, fantastic relationship building skills and always represent the business well
* Knowledge of a GDS is desirable but not essential. If you don't have GDS skills, they want to know how you have demonstrated your skills in learning new systems
* You are extremely IT savvy - you are competent in using the full range of Microsoft Office products

After Sales Consultant - Package


A competitive salary based on skills and experience
Opportunities for career growth and personal development
10-minute walk from mainline station (50 minutes from London mainlines)
Free use of onsite staff gym with personal training sessions every Friday
Wellbeing days throughout the year

Free fruit and healthy snacks

Social events throughout the year

Informal dress code

Staff relaxation area with TV, games, a pool table & ping pong

Staff discount on worldwide holidays

Staff rewards and discount schemes

22 days holiday per year, plus public holidays - increasing to 27 days with length of service

Company Reward Scheme for milestone Anniversaries with the company


Don't keep a good thing to yourself
We grow our business through referrals, so please don't keep us to yourself. If you think we're doing a good job and know of someone who would benefit from our services, please pass on their name and number to me and I promise we will follow it up. Many thanks.

C&M Travel Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit www.candm.co.uk

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